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Our history

Explore Civica’s history, from our beginnings as a UK software company to a global GovTech business supporting public services worldwide.

What we do 

For more than 25 years, we’ve worked alongside public sector organisations, combining technology and sector expertise to help them deliver essential services. What began as a UK software company has grown into a global business supporting more than 6,000 customers. Throughout that growth, we've stayed focused on one thing: helping public services improve outcomes for the people who rely on them every day. 
 

Sectors we support 

As the needs of public services evolved, so did Civica. We expanded from local government into housing, community services, healthcare, education and central government, building deeper expertise across the services people rely on every day. 
 
Technology has evolved and we've continued to invest in the tools, data and innovation that help public services work smarter and respond to changing needs. Today, more than 6,000 customers use Civica software to support essential services. 
 

Growth through innovation and acquisition 

Civica’s acquisitions, alongside continued innovation, have expanded our capabilities and brought new expertise, technology and specialist knowledge to the customers and sectors we serve. We have completed more than 37 acquisitions in the last 10 years, adding new technology and deeper sector expertise as customer needs and public services have evolved.
 
Civica company timeline: selected acquisitions
2025 OLM Systems
2024 LinkSafe, Daymap
2023 Booka
2022 Malinko Health & Care Technologies, Momentum Healthware, Point Progress, Technology Forge
2021 ntropy data, Medical Billing and Collections, ArborSafe Australia Pty, Calibrand, Dox Software
2020 InfoFlex, Fretwell-Downing, Parago Software, Agylia Group, Equiniti HR Solutions
2019 TranSend Solutions, Asset Edge Pty, Warwick International Computing Systems
2018 OneStep Solutions, VisionWare, Nationwide Retail Systems, CareLink, iCasework, Electoral Reform Services, Trac System

Why partner with Civica

Today, Civica supports thousands of organisations across government, health, care, education and communities. As public services continue to evolve, we’ll keep combining deep sector expertise with leading technology and long-term partnership to help our customers meet new challenges with confidence.  
 
Our business has changed significantly over more than 25 years, but our purpose has not: we serve citizens.  

FAQs

How has Civica grown from a UK company into a global business?

Civica’s history spans more than 25 years. From our beginnings as a UK software company, we have grown into a global GovTech business supporting more than 6,000 customers. We have expanded into areas including government, health, care, education, housing and community services, combining continued innovation with carefully selected acquisitions. 

How many companies has Civica acquired?

Civica has completed more than 37 acquisitions in the last 10 years. These acquisitions have added new technology, specialist knowledge and deeper sector expertise, helping us respond to the evolving needs of customers and public services. As those needs continue to change, we will keep investing in technology, expertise and innovation to ensure our solutions evolve alongside the organisations and communities we serve. 

Why did Civica acquire Electoral Reform Services?

The acquisition of Electoral Reform Services expanded our support for elections, democratic services and member engagement. Today, these solutions help organisations strengthen participation and improve how they engage with the communities they serve.