Bringing both public and private sector leaders together with subject matter experts to discuss some of the key challenges and trends we face in delivering public services both now and in the future.
Our Changing LandscapeTM research programme supports conversation and knowledge sharing, focusing on the key issues within the industry today, from commercialisation and leadership to technology and cultural innovation.
Involving key partners, such as the Institute for Public Policy and Governance, University of Technology Sydney (UTS:IPPG), ensures that the views of leading associations are incorporated into the debates. We believe that productive and strong relationships between leaders from all sectors will be crucial to the successful delivery of integrated public services.
Changing Landscape report library
Perspectives - Are you talking to me?
Enhancing access to public services with chatbots
Perspectives - Extending our reality
Can immersive technologies support the future of public services?
Transforming customer engagement and search in educational institutions.
Safe Enough? Data Privacy and Security in Schools
How can schools best respond to emerging challenges around the use and protection of data?
Physical-digital, communicating the new normal
How libraries need to evolve to bridge the gap between digital and physical experiences?
The intrinsic value of libraries as public spaces
Technology and digital services reflect the changing role of libraries