28th September 2023
- GovTech leader Civica and Total Politics survey 550+ civil servants one year on from launch of landmark ‘Roadmap for Digital and Data’
- Insights reveal that majority of departments are making some progress on Roadmap missions
- Data sharing, lack of skills and legacy IT are stymying progress in key areas, say civil servants
Whitehall departments are making steady progress on the ambitions set out in the landmark Roadmap for Digital and Data, but significant roadblocks are slowing progress in key areas.
This is the view of civil servants of all grades, as revealed by a survey published today by GovTech leader Civica in partnership with Total Politics. One year on from the launch of the Roadmap, Civica and Total Politics interviewed over 550 civil servants to understand what progress had been made against the six ‘missions’ set out in the Roadmap.
Mission One (transformed public services that achieve the right outcomes) has seen the most headway, according to civil servants, with over two-thirds reporting that progress had been made in their department.
Mission Two, on the other hand, (GOV.UK One Login) saw the least amount of advancement with 16% of civil servants reporting no progress at all within their department.
A reliance upon legacy technologies for business-critical systems was amongst the top five barriers to progress identified by civil servants. Other key barriers include silo working and a lack of skills and knowledge to exploit the full potential of data.
Steve Thorn ,
Executive Director (Central Government),