Listen to housing leaders as they share their final thoughts:
 
                    Nick Goodman, Managing Director, Engagement Solutions, Civica
 
                    Alice Powell, Resident Board Member, Islington and Shoreditch Housing Association
 
                    Justin Fisher, Cx Product Manager, Civica
 
                    Karl Linder, Head of Asset Compliance, Anchor Hanover Chair,National Housing Maintenance Forum
 
                    Kimberley Lo, Operational Improvement Manager, Your Housing Group
 
                    Gavin Smart, Chief Executive Officer, Chartered Institute of Housing
 
                    Patrick Dawson, Chief Information Officer, Paradigm Housing
 
                    Suzanne Wolfe, Chief Executive Officer, Industrial Dwelling Society
 
                    Brendan Fowler, Chief Executive Officer, Prospect Community Housing
 
                    Mark Holdsworth, Sales Director - Housing, Civica
 
                    Conan McKinley, Director of Strategy, Your Housing Group
 
                    Cecily Church Sustainability Manager, Guinness Housing Partnership
 
                    Amina Graham, Executive Director of People & Systems Housing 21
 
                    John Chambers, Group Head of IT Director Stockport Homes
 
                    Glen Robinson, National Technology Officer, Microsoft UK
 
                    Tom Battersby, Director of ICT Curo
Alice Powell,
Resident and board member
Islington and Shoreditch Housing Association
There’s such a stress on the resident’s voice, but we have ears too and we really do need to be communicated with. I welcome anything which shares information in that direction too. Housing associations should share information readily with residents and not be afraid of uncomfortable truths. Those truths create trust.