13th June 2025
Civica endorses the UK Government’s strategic technology investments and calls for execution focus
Civica welcomes the forward-looking digital agenda set out in the Spending Review, one that recognises the transformative power of technology to reshape how our public services work for people. We’re encouraged by the government’s commitment to modernisation, particularly its recognition that digitisation must go hand in hand with reform, agility and cultural change.
At Civica, we’ve long championed the belief that technology’s role is not simply to digitise the status quo, but to truly transform it. Across the frontline of health and care, education, local government and into the heart of Whitehall, we’ve already seen how the right digital tools, when paired with the right skills and leadership, can drive lasting impact.
Important announcements of this year’s Spending Review - £10 billion to boost NHS’s digital modernisation, a £2 billion AI Action Plan and a £3.25 billion Transformation Fund - signal the next solid step in delivering a digitally empowered, future-ready public sector. The inclusion of £42 million for AI frontier exemplar projects and £1.2 billion allocated to DSIT to champion cross-cutting digital priorities are positive steps toward a more cohesive, data-driven public sector.
This is complemented by structural reform: a Zero-Based Review approach and a digital-first mandate requiring departments to justify budgets from the ground up, embedding DDaT (digital, data and technology) early in planning. Meanwhile, performance-based governance of digital spend aims to reduce technical debt and ensure measurable outcomes.
However, we know that ambition alone isn’t enough. As ever, delivery will come down to execution. Capacity, capability and culture across central and local government will ultimately determine success. The focus must not only be on headline programmes, but on empowering people at every level - national and local - to innovate and adapt. Big projects must not crowd out the local, often quieter, innovations that solve problems closer to communities.
This is where Civica’s existing solutions play a vital role. Our digital services and cloud-based platforms are built with scalability and integration in mind, ready to plug into wider transformation programmes, yet flexible enough to support the frontline where real-world complexity often lives. We understand that for technology to succeed, it must be centred on the needs of the people who use it - both public servants and the citizens they serve. We’re already helping public bodies deliver on the very priorities outlined in the Review, from driving digital efficiency to unlocking the power of data and AI.
Execution is everything. If delivered successfully, this could be the catalyst for a more connected, inclusive and efficient public sector, built for the future.
About Civica
Civica is a global GovTech champion focused on developing critical cloud-based software and services that are integral to the everyday lives of citizens around the world. From central and local government to education, health and care, more than 6,000 customers trust and partner with Civica, using our software to deliver critical services to more than 100 million citizens. With operations in seven countries across North America, Europe and APAC and more than 20 years of experience, we’re passionate about supporting the needs of citizens and those that serve them every day. Find out more: www.civica.com