Civica Registrations

Transforming how local authorities manage bookings and payments

Request a call back

One system to streamline the entire registration process

Registrations can be a major headache. With a mix of different systems, spreadsheets and even paper-based ways of working, many authorities struggle with the workload created by booking services or registering events such as births, marriages and deaths. Civica Registrations takes away the admin with a single system that handles everything from online booking to payment and case management.

The new generation of Civica Registrations, powered by the award-winning iCasework platform, transforms how local authorities manage registrations and bookings for essential services. Delivered as a cloud-based service, Civica Registrations can be deployed fast, so you can up and be running in lightning speed.

We strongly believe that our Registrations Case Management system has the potential to revolutionize your organisation's registrations processes, leading to enhanced productivity, improved decision-making, and greater transparency.

Download datasheet

Why choose Civica Registrations?

Simple workflows with automated connections between booking, scheduling and payment systems

Self-serve – allow customers ‘do the work’ with a secure self-service portal, including a fully functional ‘Ceremony Manager’

Easy to use on fully responsive and intuitive tools requiring minimal training

Savings delivered by automating administration and focussing on higher-value tasks

Highly configurable to support unique case processes and workflows

Easy to integrate with push and pull API interfaces designed to integrate with almost anything

Download our resources

Discover how Civica Case Management can help you improve how to manage complaints and feedback.

Download resources
Mechanic tool set

cases managed every year

customers worldwide

years' experience

Download our brochure

Discover how Civica Case Management can improve how you manage cases, feedback and complaints

Download brochure
Young team of creative people working in office

Features of Civica Registrations

Single integrated system

Our cloud-based solution manages the entire end-to-end process from customer booking to payment and management. Integration with your calendar and payment systems means everything can be scheduled and paid automatically, cutting your office workload and reducing the risk of errors.

Easy to use

Responsive and user-friendly design makes life easier for customers and employees alike, however they are accessing your system. Your teams can access it from any device, at any time – and so can your customers.


Civica Registrations can be configured the way you want and presented to match your branding, with simple editing or more advanced CSS & HTML styling, you can deliver the portal appropriate to you services.

Secure self-service

Customers can book registration services – birth, marriage, death and everything in-between - and make payments safe in the knowledge that their data and payments are secured.

Ceremony Manager

Discover how the brand New “Ceremony Manager” self-service portal can benefit your service. This allows the public to self-serve managing their ceremony, choosing music and readings, ordering specialist items, make payments etc.

New, innovative ways to generate extra revenue for the service.

Stock Management and Cash Reconciliation

Automatically send out balance reminders, collect payments and reconcile revenue. Maintain certificate stock, tracking their allocation and advanced ordering to ensure you maintain sufficient stock.

Request a call back


By clicking 'SUBMIT', I understand and agree to you using my information to respond to my enquiry and to email me further marketing communications from Civica. You can unsubscribe or select your email preferences anytime through our  Email Preference Centre.

Privacy – At Civica we take your privacy seriously. We collect data via our website to operate effectively. We will use the information you provide to respond to your enquiry and to email you further related marketing communications from Civica. You can read our full privacy notice  here.