What we do
For more than 25 years, we’ve worked alongside public sector organisations, combining technology and sector expertise to help them deliver essential services. What began as a UK software company has grown into a global business supporting more than 6,000 customers. Throughout that growth, we've stayed focused on one thing: helping public services improve outcomes for the people who rely on them every day.
Sectors we support
As the needs of public services evolved, so did Civica. We expanded from local government into housing, community services, healthcare, education and central government, building deeper expertise across the services people rely on every day.
Technology has evolved and we've continued to invest in the tools, data and innovation that help public services work smarter and respond to changing needs. Today, more than 6,000 customers use Civica software to support essential services.
Growth through innovation and acquisition
Civica’s acquisitions, alongside continued innovation, have expanded our capabilities and brought new expertise, technology and specialist knowledge to the customers and sectors we serve. We have completed more than 37 acquisitions in the last 10 years, adding new technology and deeper sector expertise as customer needs and public services have evolved.
Civica company timeline: selected acquisitions
| 2025 | OLM Systems |
| 2024 | LinkSafe, Daymap |
| 2023 | Booka |
| 2022 | Malinko Health & Care Technologies, Momentum Healthware, Point Progress, Technology Forge |
| 2021 | ntropy data, Medical Billing and Collections, ArborSafe Australia Pty, Calibrand, Dox Software |
| 2020 | InfoFlex, Fretwell-Downing, Parago Software, Agylia Group, Equiniti HR Solutions |
| 2019 | TranSend Solutions, Asset Edge Pty, Warwick International Computing Systems |
| 2018 | OneStep Solutions, VisionWare, Nationwide Retail Systems, CareLink, iCasework, Electoral Reform Services, Trac System |
Why partner with Civica
Today, Civica supports thousands of organisations across government, health, care, education and communities. As public services continue to evolve, we’ll keep combining deep sector expertise with leading technology and long-term partnership to help our customers meet new challenges with confidence.
Our business has changed significantly over more than 25 years, but our purpose has not: we serve citizens.