We help providers improve their tenants’ experience of social housing.
We make it easier for authorities and associations to offer tenants choice, to manage payments and voids, and to help contractors maintain properties safely.
More efficient processes allow providers to do more for their community. With better data, they’re able to deliver smarter, more responsive services that keep costs down. Rents are collected, appointments are met, repairs and maintenance jobs are done on time.
And with the time and money saved, providers can free up resources to deliver a face-to-face service that some tenants depend on.
Organisations we help
Case Study
19th February 2020
Cx transforms tenant services, supports mobile working and streamlines processes for Muir Group
News
5th August 2020
Harrow Council selects Civica’s cloud software to support improved tenant services
Case Study
10th September 2019
Case study: Wheatley Group streamline services and improve support for vulnerable tenants
Our housing expertise
Make change happen with Cx
Delivering better, responsive services to your customers
Download overview brochure
The Changing Landscape for Social Housing
From resident voice, building safety to digital twins and data.
See what housing experts said
Machine learning reloaded
In volume 3 we reload the topic of machine learning to help housing associations crack the matrix and get more value
Download Perspectives*
