Sustainability at Civica
ESG pillars & commitments
Our footprint
Taking action to reduce our environmental impact across our operations
Our people
Ensuring we take steps to allow our colleagues to grow alongside Civica, fostering a culture of respect and inclusivity
Our processes
Integrating sustainability into how we operate
Net zero
Civica is committed to achieving net zero carbon emissions across our global operations by 2040.
To maintain momentum and demonstrate near-term accountability, we’ve also chosen to set interim carbon reduction targets for 2030/31, aligned with best practice and the Science Based Targets initiative’s (SBTi) near-term target setting methodology.
Understanding our carbon footprint
Civica’s carbon footprint includes both direct and indirect emissions resulting from our operations. These are categorised into three scopes:
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Scope 1: Direct emissions from sources owned or controlled by Civica (e.g. company vehicles or on-site fuel combustion).
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Scope 2: Indirect emissions from the generation of purchased energy, such as electricity used in our offices.
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Scope 3: All other indirect emissions that occur as a result of our operations whilst not being directly owned or controlled by Civica, such as those from our supply chain, business travel and employee commuting.
Our approach to carbon reporting
We follow recognised best practice, including the Greenhouse Gas (GHG) Protocol, to support accurate and transparent carbon reporting. Our carbon reporting methodology combines activity data, spend data, industry-standard benchmarks and carbon conversion factors. For more information on our progress towards net zero, see our ESG report (global) or our Carbon Reduction Plan (UK footprint only).
ESG Report
Our global ESG report provides a transparent overview of the approach to sustainability at Civica and is prepared in accordance with the Sustainability Accounting Standards Board (SASB) Sustainability Accounting Standard for the Software and IT Services Industry.
Find out more
FAQs
- What is Civica's net zero target?
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Civica is committed to achieving net zero carbon emissions across our global operations by 2040. This commitment forms part of our wider sustainability strategy and our approach to operating responsibly while supporting the communities and public services we serve.
- Does Civica have interim carbon reduction targets?
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Yes. Alongside our 2040 net zero commitment, we have chosen to set interim carbon reduction targets for 2030/31. These are aligned with best practice and the Science Based Targets initiative’s near-term target-setting methodology, helping us maintain momentum and demonstrate accountability as we work towards net zero.
- What are Scope 1, 2 and 3 emissions?
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Scope 1 emissions come directly from sources owned or controlled by Civica, such as company vehicles or on-site fuel combustion. Scope 2 emissions are associated with the generation of energy we purchase, including electricity used in our offices. Scope 3 covers other indirect emissions resulting from our operations, including supply chain emissions, business travel and employee commuting.
- Where can I find Civica's ESG report or Carbon Reduction Plan?
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You can access our latest ESG report and Carbon Reduction Plan through the related resources on this page. The ESG report covers our global progress, while the Carbon Reduction Plan focuses specifically on Civica’s UK footprint.