The power of evidence-driven decisions
The value of data is undisputed – especially in the government sector where audiences can include entire populations and data maturity is high on the agenda. Understanding people’s needs, desires, and habits can bring insights into new ways of delivering services.
Organisations using the full potential of their data have the right systems in place to store and share information. They have the analytical capacity to interpret their assets. They’re committed to openness, security, and responsibility. And, ultimately, they use their data to make better decisions and improve their services.
Data alone isn’t enough
Lack of analytics capabilities
Every organisation can benefit from data insights. But not every organisation has the skills in place to manage data and reap the rewards. Specialist staff and skills development opportunities are essential.
Systems and standards
It’s important to gather the right data, at the right time, in the right place and the right format. To do that, you need the right infrastructure, storage, tools and technology.
Siloes, siloes, and more siloes
Data should be joined across your entire estate – and even shared with other organisations. A single source of data gives you a detailed understanding, meaning more effective decisions leading to better services for citizens.
Privacy and security
Security and privacy standards and regulations are always evolving. A jumble of spreadsheets and old databases are a compliance nightmare where a simple mistake could mean loss of trust, a breach of ethics, or a serious fine.
Unprecedented insights and outcomes
Understand your users and systems
Actionable insight begins with understanding audiences, supply chains, and relationships, from multiple angles across the whole organisation.
Trusted data foundation
We help you become proactive with data management and governance. The more control you have over factors like data security, standards, integration, and quality, the more you can trust the data you gather.
Modern data platform
A mature organisation doesn’t just gather data – it turns that data into insight. We’ll work with you to develop a solution that turns documents and databases into predictive models, consumer insights, and even pre-emptive alerts.
Webinar on-demand: Driving change with data
Watch our webinar on-demand and hear senior data leaders from the Central Digital & Data Office, Home Office, the Ministry of Defence, and the Department for Business and Trade discuss their experience with data, championing data use in their departments and how to support the National Data Strategy goals, while continuing to drive meaningful change in their organisations.Watch now
Civica, the trusted partner to government organisations
Public sector expertise
We have decades of experience in the sector. We understand the challenges you’re facing, and we’ll work with you to develop solutions that work for your needs.
Proven track record
As our 11,000 customers across the world will tell you, we deliver on what we promise.
We have experts in everything from strategy to security. That means you’ll always have the right specialist on hand at every stage of your project.
Each project is tailored to the individual organisation. We’ll always suggest what’s best for your needs, reassessing as we go along.
28th February 2022How National Highways help to keep UK roads safe in winter
How we support government
With the rapid pace of technology changes and evolving customer expectations, software needs constant updating, upgrading, and eventually, replacing. By improving what you already have, Application Modernisation gives you more value from your existing systems – without the cost and disruption of sourcing new software.
Discover how Civica can help you overcome your legacy technical debt and transform your applications to deliver improved public services.
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The right technology solution can transform your organisation, by reducing operating costs, improving user experience, and enabling innovation. But with so many different ways to solve the same challenges, it’s important to find a solution that meets your needs.
Get in touch to see how you can deliver better outcomes for your users.
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The journey to a data driven government
The goals and priorities set out in the National Data Strategy (NDS) are more important than ever. But what’s holding back progress? And how have departments overcome these obstacles?
In our latest whitepaper, In July 2022 Civica and Dods Research gathered insights from 848 civil servants.Download white paper
Learn more about how we can support your digital journey