11th May 2026
Uncovering the state of financial resilience and readiness for technology and data to ease critical pressures
As a GovTech champion, Civica is uniquely placed to take a public sector-wide view on the state of financial resilience across key citizen services.
This report, created in partnership with Total Research, is the first of its kind and uncovers the common technology and data challenges faced by local authorities, central government departments, NHS trusts and health boards, and schools and Multi-Academy Trusts in building financial resilience.
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Discover insights that help build the case for investing in tools that deliver stronger financial resilience
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Benchmark your organisation against the reality of public sector financial pressures
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Guide your investment in AI and advanced tools with sector-specific evidence on data quality, skills, governance and infrastructure gaps
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Understand where digital capabilities can start to make the biggest impact in relieving financial pressures – and where the public sector is falling short.
The financial state of play
UNDER PRESSURE
describe substantial, severe or critical financial pressure. Conditions that just two years ago would have been considered exceptional are now routine.
Digital adoption and effectiveness
FALLING SHORT
simply don’t know how effective the digital tools in use are. You cannot improve what you cannot measure.
AI Readiness and the path forward
NOT READY YET
are fully ready to scale digital solutions without reducing service quality. The goal of digital transformation feels distant.
While its findings present a stark picture for today, the report provides essential reading for digital, data and technology leaders that are preparing their digital roadmaps. Through establishing greater financial resilience, public sector organisations will be in position to build more efficient, more connected digital services that can improve citizen welfare and community outcomes.
For detailed insights and recommendations on where to start, read the report today.
LEE PERKINS,
CHIEF EXECUTIVE OFFICER
Establishing financial resilience is imperative if public sector organisations are to be fully equipped to fulfil the most essential promises of looking after citizen welfare and delivering on commitments to the communities they serve.
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