CivicaPay – Secure Payment Software

Helping your organisation collect and manage income quicker.

Let your customers pay when they want and how they want – confidently and securely.

CivicaPay is cloud-optimised software that makes it simpler to collect and manage payments. Your customers can pay with confidence, no matter how they wish to pay - online, by phone or in person. 

A better experience for your customers means more reliable income for you. And extensive management reporting allows you to make better decisions based on real-time data.

Keeping on top of complex security measures and Payment Card Industry (PCI) compliance can be scary. Not only are there risks of steep fines, but there can also be damage to your reputation. We process your payments in the cloud and not on your premises. We are experts in payment security. Let us take the strain and reduce the risks to your organisation.  

Why choose CivicaPay Payments Software?

Reduces the risk of payment fraud. PCI DSS Level 1 security gives you and your customers peace of mind.

Makes income more reliable. A focus on customer experience encourages repeat payments.

Streamlines your processes. Efficiency comes as standard, saving you unnecessary admin time and costs.

CivicaPay Education

Better parent payments for local government, schools, academies and MATs

Find out more

A safe pair of hands 

More than 150 local authorities across the UK trust CivicaPay to manage their income. The system is also used in hundreds of schools and housing associations.  

Our systems process £2.2bn a year. Yes, that's £2,200,000,000.  

Oh, and we have an average system availability of 99.9%.  

Sarah Dennis,

Head of Information Technology and Organisational Development,

Southampton City Council

Civica Payments has given residents a 24/7 online payment system and departments have been able to offer a wider range of services and goods for payment online. System support is handled by our IT provider and there were fewer implementation risks than competitor systems.

Find out more about how Civica can transform the way you work