Revenues & Benefits Software for Local Government

Giving you flexibility to deliver better services

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How can our revenues and benefits software can help collect revenues and deliver critical local services?

We understand that delivering vital services to communities and providing housing benefits and council tax support can be a challenging task, especially when resources are often stretched beyond capacity. That's why it's crucial to streamline processes and use automation wherever possible to reduce workloads and speed up service delivery.

Our revenues and benefits software is designed with flexibility in mind, ensuring that your teams can continue working and services can keep running smoothly regardless of the situation. With our software, your authority can collect revenues effectively while delivering critical local services, benefits, and support. By providing easier access to benefits and making payments for things such as rent, you can offer improved customer service delivery with fast processing times, while also reducing your operating costs.

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Why choose Civica Revenues & Benefits Platform?

Improve user experience. Take citizen self-service to the next level using our integrated portal, increasing efficiency and reducing your team’s workload

It’s all about automation. Banish as many manual tasks as possible to save your team time

Work smarter, not harder. Your team will find the system easy to use, helping them to get more done!

Location, location, what location? Your teams can work from any location on a device

All this and it looks great too! With new, intuitive screens,  designed for use on tablets and laptops, and completely WCAG AA compliant.

Phil Ward,

Business Manager - Revenues & Benefits,

Newark & Sherwood District Council

I’m a big Civica fan and wouldn’t hesitate to recommend them to colleagues in other councils. They have good people working for them who know what they are talking about.

Cloud vs on-premise

Cloud technology is a key enabler of digital transformation. It can unlock enormous value held in your data and dramatically reduce the hidden costs of your existing IT environment.

While we still have our on-premises solution, OPENRevenues, here’s eight reasons why you should choose cloud:

  1. Achieve tangible cost savings
  2. Supports cloud and digital strategies
  3. Simplify your IT landscape
  4. Reduced security & compliance risk
  5. Managed software upgrades
  6. Improved business continuity
  7. Enables hybrid working
  8. Future-proofed modern technology.

The power of cloud: protecting citizen data from cyberattacks

Civica’s Rachel Brier explains why cloud technology is the answer to protecting citizens’ data

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Rachel Brier, Managing Director of our revenues and benefits division

Oxford City Council chooses Civica OPENRevenues

Helping Oxford to streamline its revenues and benefits management

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One team, two councils

Offering more joined-up self-service for 273,000+ residents

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Two colleague working on laptop

Our customers and partners include:

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