Responding quickly to changes in the way we work is essential when delivering vital services to our communities.
With resource often stretched beyond capacity authorities need to streamline processes more than ever, and use automation wherever possible to reduce workloads and speed up service delivery.
Our cloud software for revenues and benefits management has the flexibility to keep your teams working and services running in any situation.
By streamlining and automating processes, we’ll help you make sure your teams are working smarter, not harder.
Civica Revenues & Benefits efficiently captures, delivers and communicates all customer interactions from initial contact through to successful fulfilment – anytime, any place and across every channel.
It will help you…
- Increase operational efficiencies
- Improve customer satisfaction
- Reduce demand on services
- Provide tangible savings.
Why choose Civica Revenues & Benefits?
Improve user experience. Take citizen self-service to the next level using our integrated portal, increasing efficiency and reducing your team’s workload
It’s all about automation. Banish as many manual tasks as possible to save your team time
Work smarter, not harder. Your team will find the system easy to use, helping them to get more done!
Location, location, what location? The flexibility of cloud, along with streamlined processes, means your teams are ready to work from any location on a device suited to them
All this and it looks great too! With new, intuitive screens, the software is designed for use on tablets and laptops, and completely WCAG AA compliant.
Business Manager - Revenues & Benefits,
Newark & Sherwood District Council
I’m a big Civica fan and wouldn’t hesitate to recommend them to colleagues in other councils. They have good people working for them who know what they are talking about.
- Cloud vs on-premise
While we still have our on-premises solution, OPENRevenues, we believe there are many reasons why you should choose cloud.
- Tangible cost savings
- Software upgrades
- Secure and compliant
- Business continuity
- Supports cloud and digital strategies
- Enables hybrid working
- Unlock the value of your data.
Cloud technology is a key enabler of digital transformation. It can unlock enormous value held in your data and dramatically reduce the hidden costs of your existing IT environment
Your trusted public services cloud partner
Trusted partner for
customers around the world
in payments annually
Oxford City Council chooses Civica OPENRevenues
Migrating to Civica OPENRevenues is helping Oxford to streamline its revenues and benefits managementFind out more
Supporting revenues and benefits teams throughout the pandemic
Learn how we supported over 100 local authority revenues and benefits teams to ensure funding was administered to those that needed it during the pandemic.Watch video
Find out more about how Civica can transform the way you work