Personalised software that helps you deliver the best outcomes
ECLIPSE is Civica’s next generation, cloud-native case management platform solution designed to support your valuable work. It is a single, secure and future-proof solution that can be tailored for local authorities, charities and third sector organisations.
ECLIPSE simplifies your job, reduces administrative workload and helps you make better decisions with comprehensive information. It offers a holistic view of the people you support, enabling effective collaboration with clients and partner agencies for the best outcomes.
Stephen Chandler
Adults Director,
Somerset Council
ECLIPSE was the only software available that we could be confident wouldn't be obsolete within a few years, it is a solution that will allow us to remain active in supporting modern social work practice.
Why choose ECLIPSE
Future proof and secure by design
Integrate a fully cloud native platform that makes long-term savings in time, money and resources and adapts as policy, services and people needs evolve, without compromising security.
Personalised for you and your clients’ needs
Tailor our software to fit your organisation’s unique processes, ensuring a perfect match for your specific needs.
Built-in compliance and safeguarding
Stay effortlessly compliant with our software, designed to meet all legal standards and simplify regulatory adherence.
A single open platform that helps to solve your tech stack puzzle
With leading integration capabilities, ECLIPSE easily connects with your existing ecosystem using our open API, providing flexibility and compatibility.
Discover what ECLIPSE can do for you
- Workforce visibility and oversight
-
Gain a clear, real-time view of your workforce across teams, services and roles. ECLIPSE brings together key information into a single, secure platform, helping you understand capacity, capability and risk at both individual and organisational level. This shared visibility supports more consistent decision-making, clearer accountability and better coordination across services.
- Compliance and assurance
-
Strengthen governance and stay inspection-ready with embedded controls, audit trails and evidence-based assurance. ECLIPSE helps you demonstrate how responsibilities are met, standards are applied and decisions are made, supporting regulatory compliance, safeguarding and organisational transparency.
- Joined up working and collaboration
-
Enable safer, more effective collaboration across teams and partner organisations. By connecting people, processes and information, ECLIPSE supports smoother handovers, clearer ownership and more joined-up delivery, even in complex, multi-agency environments.
- Insight, planning and adaptability
-
Use real-time insight and configurable reporting to identify trends, manage demand and plan confidently. ECLIPSE adapts as services, policies and regulatory requirements evolve, giving you the flexibility to respond to change without losing control or oversight.
Stephen Chandler
Adults Director,
Somerset Council
ECLIPSE was the only software available that we could be confident wouldn't be obsolete within a few years, it is a solution that will allow us to remain active in supporting modern social work practice.
Latest news and insights
Book a demo
If you have any support-related queries, please visit our Support Center for assistance.
By clicking 'SUBMIT', I understand and agree to you using my information to respond to my enquiry and to email me further marketing communications from Civica. You can unsubscribe or select your email preferences anytime through our Email Preference Centre.
Privacy – At Civica we take your privacy seriously. We collect data via our website to operate effectively. We will use the information you provide to respond to your enquiry and to email you further related marketing communications from Civica. You can read our full privacy notice here.