Civica Catering Management Software

Plan, adapt and optimise your menus with ease. Civica Catering Management gives you full control over stock items, recipes and menu cycles, helping you meet nutritional standards, manage allergens and cut costs.

Update menus on the fly with the Dynamic Menu Planner, using real-time stock data to reduce waste and maximise sales. Integrated EPOS, CO2 tracking and a consumer-facing Wellbeing Portal ensure full transparency and performance insight across every meal service.

Take the guesswork out of purchasing. Catering Management streamlines procurement and stock management, so your teams always buy the right products, at the right price, at the right time.

Automated ordering, real-time stock tracking and electronic data exchange (EDI) integration reduce admin and waste, while powerful analytics and finance integration give you full visibility over spend, stock and supplier performance.

Key operational processes can be conveniently managed from a tablet or mobile device. This includes processes relating to compliance, stock management and food safety.

This has the additional benefit of removing the need for paper printed forms for things like stock take and temperature checks (amongst many other things), and prevents checks from failing to take place. It also ensures the collected data is captured for future use in reporting and analytics.

Compliance tools for allergen tracking, automated reporting, and audit-ready documentation. Standardise your reporting software and automate much of the data entry, leading to a more complete picture of your catering organisation being formed.

The Catering Management reporting and analytics suite covers:

• Extensive tools: A wide-ranging set of reporting tools is available

• User-aligned reporting and analytics: Bespoke reports based on your needs

• Operational, financial and KPI analysis: Reports cover day-to-day operations, budgetary data, and key performance indicators

• Single point of truth: Ensures consistent and centralised data for reporting

• Simplified data capture: Makes it easier to collect the right data for analysis

• Dynamic trading updates: Real-time updates feed into reporting dashboards.

Food inflation, supply chain issues, staff attrition and the rise of free school meal programmes are challenging caterers like never before. As your strategic innovation partner, we’ll work with you to face these challenges, differentiate your business and drive growth.

What you can expect:

• Key account management, regular strategy meetings and a pricing model that rewards growth

• Improved efficiency and easy repeatable processes that are quick for people to learn, with Check, our paperless kitchen management app and fast flexible cashless EPoS solutions

• More control over your supply chain with EDI integration and digitised procurement and dynamic menu planning that make it easier to do business with a wider range of suppliers

• Improved visibility of sales data so you can better understand demand and create tailored menus for different markets and locations

• More insight into sustainability through tracking food waste and CO2 impacts.

Local authority catering managers continue to face increasing budget cuts while being expected to meet nutritional standards. Civica Catering Management helps authorities to serve healthy, personalised meals, while providing an efficient and compliant service.

What you can expect:

• A strategic innovation partner to help you sell your services to neighbouring schools and MATs, through key account management, regular strategy meetings and a council pricing model that rewards growth

• Centralised paperless kitchen management for easy repeatable processes that are quick for people to learn plus fast pre-order, parental payments and fast flexible EPoS solutions for improved efficiency

• More control over your supply chain with EDI integration, digitised procurement and dynamic menu planning that make it easier to do business with a wider range of suppliers

• Improved visibility of sales data so you can better understand demand and create tailored menus for different markets and locations

• The sustainability insight you need to hit Net Zero targets through tracking food waste and CO2 impacts and making it easier to buy local

• Easier ways to protect pupil wellbeing and reassure parents, with nutritional data against menus, allergen management and reporting for schools/parents

• Integrates seamlessly with Civica Cashless Catering for a fully integrated catering solution.

School catering managers continue to face increasing budget cuts while being expected to meet nutritional standards. Civica Catering Management helps you to serve healthy, personalised meals, while providing an efficient and compliant service.

What you can expect:

• A strategic innovation partner to help you sell your services to neighbouring schools and MATs, through strategy meetings and a pricing model that supports growth

• Centralised paperless kitchen management and administration of menus for improved efficiency with easy repeatable processes that are quick for people to learn

• Rapid service throughput using pre-order, parental payments and fast flexible EPoS solutions

• More control over costs through improved supply chain management and centralised sales and FSM data

• The sustainability insight you need to hit Net Zero targets through tracking food waste and CO2 impacts and making it easier to buy local

• Easier ways to protect pupil wellbeing and reassure parents, with nutritional data against menus, allergen management and reporting for schools/parents

• Integrates seamlessly with Civica Cashless Catering for a fully integrated school catering solution.

Read more about school catering software.

Healthcare catering operates seven days a week, 365 days a year, delivering a vital element of a patient’s recovery. Civica Catering Management supports customers across NHS Trusts, private hospitals, care homes and day centres with Electronic Meal Ordering (EMO) and detailed analytics.

What you can expect:

• Deliver a positive patient experience, resulting in improved CQC performance and patient feedback

• Ensure healthy, safe and nutritious food choices for your patients and get it right first time, every time

• Produce efficiencies at every stage of your catering process, from purchasing and payment to stock control and menu engineering, and ensure compliance at every stage

• Cater more sustainably by providing carbon value data, tools to reduce plate, trolley and production waste and make it easier to work with smaller local suppliers.

Read more about our catering management technology for healthcare.

Civica Catering Management is an end-to-end software platform designed to help contract caterers streamline operations, cut costs, and ensure compliance. It brings together menu planning, procurement, kitchen operations, allergen tracking, and reporting, all in one centralised, cloud-based system.

Catering software helps you simplify complex workflows, manage costs more effectively, and reduce risk. You can plan menus with real-time data, automate stock control, improve visibility across multiple sites, and ensure compliance with food safety and allergen regulations — ultimately saving time and improving service delivery.

Yes, Civica Catering Management is fully cloud-based, offering secure access from anywhere with no need for on-site servers or complex hardware. This ensures better uptime, faster updates, and easier scaling across multiple sites.

Key features include:

• Dynamic Menu Planner with real-time data

• Centralised procurement and supplier management

• Automated stock tracking and replenishment

• Paperless Kitchen processes for compliance and hygiene

• Integrated allergen and nutrition tracking

• Financial and performance reporting dashboards

• Mobile and tablet access for on-the-go management

• Seamless integration with EPOS, finance, and MIS systems.

Civica Catering Management is designed for contract caterers, local authorities, schools and MATs, NHS Trusts, private healthcare providers, and foodservice organisations. It is scalable for single-site operations or large, multi-site estates.

Yes, multiple users can access the software simultaneously, with configurable roles and permissions to ensure users only see what they need to. This supports effective collaboration across catering, finance, operations, and compliance teams.

Yes, Civica Catering Management supports both desktop and mobile access. Key operational tasks like compliance checks, stock takes, and kitchen management can be carried out via tablet or mobile, enabling a truly paperless kitchen environment.

Very secure. Civica follows rigorous data protection protocols and uses highly secure cloud infrastructure to keep your information safe. The system supports GDPR compliance and includes audit-ready documentation and access controls to protect sensitive data.

Our Paperless Kitchen module enables teams to manage hygiene checks, stock control, compliance logs and other key tasks digitally, reducing paper use and minimising admin errors. It supports sustainability goals while making operational processes more efficient and traceable, making it easier than ever to transition to paperless catering solutions.

Yes, Catering Management includes catering workflow automation tools that automate key workflows across procurement, stock management, menu updates, allergen tracking, and reporting. This reduces manual input, improves consistency, and frees up time for teams to focus on delivering quality service.

Catering operations management software connects every part of the catering operation, from ordering and stock control to menu planning and compliance, creating a single, easy-to-use platform. It collects and centralises data in real time, making it easier to manage daily tasks, respond to challenges, and make informed decisions.

Yes, Civica Catering Management is a complete food service management software solution. It supports the full food journey, from supplier engagement to menu delivery, helping caterers deliver safe, nutritious, and cost-effective meals every day.