A partner invested in your outcomess
We’re here to support your mission - to deliver services that matter and make a real difference in people’s lives.
We take the time to understand where you’re heading, so we can help you get there faster. Whether you’re adopting new technology, delivering a major change programme or optimising what you already have, we’ll guide you every step of the way.
With experience providing over 6,000 public sector organisations worldwide, we know what works and how to steer clear of what doesn’t.
And when it comes to making the most of your data, we’re here to help you uncover insights and drive better decisions, every day.
Delivering and growing value from your investment
We bring together smart deployment, practical training, user enablement and a commitment to helping you succeed, now and in the future.
You want results, not delays. That’s why we help you get started quickly and keep things running smoothly from day one.
Your teams will feel confident using our software, thanks to training and enablement designed around real-world needs.
And when it comes to adoption, we know that people learn best by doing. That’s why we make it easy for users to see and feel the benefits in their day-to-day work.
As your needs change, our support grows with you, because we’re here for the long term.
Deployment – Helping you realise value sooner with expert software implementation services tailored to your goals.
Enablement and adoption – Giving your teams the confidence, skills and support to make technology part of everyday success through effective user adoption and training services.
Support and success – Partnering with you long term to maximise value, drive adoption and support continuous improvement through managed services and customer success.
Flexible services to suit you
From day one, we’ll support you with the services you need to deliver your goals without the hassle.
Customer Success – maximise value into the future
Whether it’s Core, Core+ or Select, our tailored services keep you on track and ready for what’s next.
Implementation Services – the path to digital transformation
With more than 20 years of experience, we deliver on time, within budget and with confidence.
Cybersecurity Services – protection against evolving cyber threats
From ensuring compliance and managing supply chain risks to protecting critical services, we're here to help.
We’ve enjoyed our long-term relationship with Civica. The support, experience and expertise offered by them is invaluable. Their people really understand our business needs and methods; in fact many of them are former practitioners in our fields. Using their knowledge enables them to work with us as part of our team and supports us to provide an efficient and responsive service to our customers.
FAQs
- Who benefits from Civica services?
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Local councils, NHS trusts, Multi-Academy Trusts, schools and housing providers. In fact, any organisation delivering public services.
- How do I choose the right service?
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We’ll help you assess your needs and goals to recommend the best fit for you. Contact our team now.
- What makes Civica different?
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We combine deep public sector expertise with hands-on delivery. As a long-term partner, we help organisations get more value from the technology that powers essential services.
- Can I add services later?
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Yes. Our model is flexible, so you can upgrade or expand whenever you're ready.
Contact us
If you have any support-related queries, please visit our Support Center for assistance.
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