6th March 2018

National Library Board of Singapore (NLB) signs new contract with Civica

Selects Spydus as its core solution following global market review

  • Contract supports NLB’s global lead in library thinking, educational learning and knowledge sharing agenda for up to eight years.
  • Reaffirms Spydus as the pre-eminent library management solution in the region and a leading global solution
  • Future driven technology roadmap key to contract award

Singapore and Melbourne, March 6 2018: Civica, one of Australia’s leading suppliers of critical software applications, digital solutions and managed services that help transform the way organisations work, is pleased to announce the award of a multimillion-dollar contract from the National Library Board of Singapore to supply the Spydus library management solution and associated services for four years with an option to extend to eight years.

NLB, recognised as a leader in global library thinking, conducted an international market review of library system providers before signing up for the new contract with Civica and Spydus, acknowledging the system’s position as the leading cloud based offering in the marketplace. The contract to support the National Library, 26 public libraries and the National Archives of Singapore was first awarded to Civica in 2012.

NLB promotes reading, learning and information literacy by providing a trusted, accessible and globally-connected library and information service through the National Library and a comprehensive network of Public Libraries.  By forging strategic partnerships to cultivate knowledge sharing, the libraries also encourage appreciation and awareness of Singapore’s history through their wide range of programmes and collection of Singapore and regional content.

Spydus10 is a cutting-edge, web-based integrated library management system (ILMS) that transforms libraries into digital community spaces where anyone can access, explore, share and create digital content. Spydus10’s single repository, discovery layer and simple search ensures searches are quick. The recommendations engine, a key feature of Spydus10, offers suggestions to patrons based on their unique profile making sure that they don’t waste time while searching for content. Civica’s investment in Spydus will continue into the future as the library community looks to adopt AI and machine learning techniques (amongst other technologies) to support innovative new services.

“Libraries can truly embrace their role as modern day digital public spaces with Spydus10. Its responsive interfaces and mobile features allow patrons and the staff to seamlessly access and personalise its management of the materials.  We demonstrated a successful track record in managed services which is a new addition to the NLB contract compared to last time” explained SS Chopra, Managing Director for Civica Singapore.

“From sharing content, organizing training programs and events, to managing cultural collections and digital assets, Spydus10 extends library services beyond library walls to meet the needs of fast changing communities,” he added.