6th October 2025
From 40 siloed systems to one secure view of 18 million patient records
They asked: Can we centralise patient information and meet NHS digital targets?
And Civica answered: Yes, with Civica Document Management.
Guy’s and St Thomas’ NHS Foundation Trust faced rising costs and growing complexity, managing 40 disconnected IT systems across five hospitals and 18 million patient records.
Clinicians lost valuable time chasing data. Inefficiencies costing millions.
The Trust partnered with Civica to unify everything into one secure, streamlined system built to support up to 34,000 users.
What happened next transformed care for staff and patients alike. The story is one every NHS leader should see.
Key outcomes
One-click visibility:
18 million patient records unified for faster decisions and joined-up care
Time back to care:
25,000+ staff freed from chasing fragmented data across siloed systems
Smarter patient journeys:
Faster diagnoses and smoother referrals across hospitals
£7m saved annually:
Millions unlocked through consolidation and smarter digital choices
Beverley Bryant,
Chief Digital Information Officer,
Guy’s and St Thomas’ NHS Foundation Trust
Introducing a new EPR system isn’t just about new technology. It’s more about changing the way we work every day, using new tools and high quality data to improve the way we provide care to our patients.
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