Embracing Connection and Resilience for a Future-Proof Local Government
Drawing from the insights gathered during the PSN Roadshow and Conference 2023, Civica highlights the importance of leveraging technology to build resilient systems that facilitate open and inclusive dialogue. Local councils are facing multiple challenges including natural disasters, the COVID-19 pandemic, climate change, and economic issues.
Civica Insights

Resilience in Local Government
Technology has transformed the dynamics of community engagement by providing citizens with unprecedented access to information, facilitating communication, and fostering community connections.

The cost of climate change
Sustainability is a rising social consciousness. Read more to discover how local councils can build on initial progress and start converting their ideas into green actions.

Data management and reporting
By harnessing the vast amount of data at their disposal, governments can drive innovation and create a personalised and citizen-centric experience for all.

Bridging the Digital Divide
By embracing innovation and technology, local governments can work hand-in-hand with their communities to create a more inclusive, digitally-enabled future for all.
To effectively serve their communities, it is important for councils to exhibit resilience. Many councils have implemented creative solutions to address recurring natural disasters, while libraries have made a dedicated effort to engage with the community. Technological advancements also offer support to local councils.
However, it is crucial to ensure that everyone is included in these efforts, as there is a growing risk of a significant digital divide that must be closely monitored.
In four perspective pieces, we discuss strategies such as leveraging social media platforms for public outreach, utilising digital tools to enhance citizen participation in decision-making processes, and employing data analytics to gain insights into public sentiment:
- Navigating the changing landscapes of digital media, citizen and political engagement
- Sustainability is a rising consciousness
- The Digital Divide
- Data and Resilience
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