15th June 2026
Civica Prescribing helps Black Country Healthcare NHS Foundation Trust
Black Country Healthcare NHS Foundation Trust has chosen to rollout Civica Prescribing following a successful pilot.
The challenge
Handwritten prescriptions made everything harder to track and sometimes caused issues with the legibility, leading to patients receiving a sub-standard quality of care. They needed an electronic prescribing, NHS approved software to bring their systems up to date.
The solution: Civica Prescribing
Built-in safety protocols help healthcare professionals follow recommended care standards with ease, while the digital nature of the prescriptions removed legibility issues, resulting in a clearer and safer outcome for the patient.
The Trust selected Civica Prescribing as the best e-prescribing software going forward to make the prescribing process more efficient and make safety a top priority.
Civica Prescribing has removed ambiguity in the process, and three quarters of staff say the electronic prescription system is saving them between 30 minutes and an hour each day.
Key outcomes
30-60 minutes daily time save
71% of staff said it improved safety
Digital transformation best practice
Laura McGowan,
Chief Clinical Information Officer,
Black Country Healthcare NHS Foundation Trust
The partnership with Civica along this journey, from both a solutions provider and project management perspective, has been fantastic.