Modernising digital services

Our latest report explores how to drive innovation in government by getting more value from existing applications.

Download the report


With the pace of change accelerating, the digital journey may seem complex. However, we believe the process needn’t be.

As a trusted partner for over 20 years, we’re helping the Home Office and wider central government to not only remove the complexities, but also to keep transforming on their digital journey.

Through our teams of digital specialists, outcome-based projects and full end-to-end transformation, our proven methodologies, strong domain knowledge and secure technical expertise is helping government organisations to transform services and improve lives. Whatever the requirement, whatever the pressure, whatever the purpose, keep transforming with Civica Digital.

Keep transforming with our 5 digital capabilities

Our tailored user-centred approach is supporting government organisations on every step of their digital journey.

Strategic consulting

Define the art of the possible through a clear digital vision and prioritised roadmap for change

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Strategic consulting

Keep thinking and deliver innovative business outcomes.

  • Digital strategy - Understand your current digital maturity and create a compelling vision and prioritised roadmap for change.
  • Information management - Achieve deeper business insight through improved data management and analytics
  • Business change and innovation - Deliver business change with planning and support for individuals, teams and organisations.


Did you know?

Civica Digital developed and supports a secure central government asset management solution used by 5,000 users across 500 organisations to manage over 20,000 new cases a year.

Get in touch to learn more.

Platforms

Secure, cloud-native and scalable platforms that accelerate your digital journey

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Platforms

Keeping building team efficiencies using customisable Microsoft Dynamics 365 and Office 365 solutions.

  • CRM and workflow automation - Full end-to-end digital solutions for managing an organisation's engagement with its customers and citizens.
  • Collaboration and productivity enhancement - Improve operational efficiency by adopting a structured approach to collaboration and information sharing.  
  • Enterprise resource planning - Finance management solutions that can be integrated with enterprise-wide applications and enable the tracking and control of an organisation's financial transactions.


Did you know?

Civica Digital is working with the Home Office to deliver an Office 365 based Electronic Document and Records Management solution that will be rolled out across the Home Office, delivering improved collaboration, workplace productivity and information management.

Get in touch to learn more.

Digital services

Using an agile and right size approach, we discover, design and build omni-channel applications

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Digital services

Keep delivering truly innovative and user-centred digital solutions.

  • User-centred design - Applying user experience and user interface best practice to create user-focused digital services that deliver better outcomes and improved customer experiences.
  • Omni-channel digital solutions - Using the latest technologies and tools to design, build and deliver secure, business-critical web and mobile applications.
  • Application modernisation - Extending the life of applications whilst enhancing their effectiveness by updating legacy software and services with modern technologies and cloud services.
  • Smart connected services - Using the latest IoT, AI and machine learning technologies to implement solutions and services that automate processes, generate actionable insights and improve decision-making.


Did you know?

Civica Digital delivered a secure system for managing contact with victims of serious crime for Her Majesty’s Prison and Probation Service (HMPPS) rationalising 99 systems to provide a nationwide view of over 60,000 victim cases.

Get in touch to learn more.

Analytics

Become insight-driven through our range of analytical and insight-based solutions

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Analytics

Keep discovering and unlock the power of your data.

  • Systems of insight - The design, build and management of modern analytical environments that support all modes of analytics for all types of users, including reporting, dashboards, data mining, predictive analytics and machine learning.
  • Single view - Streamlining the provision of high quality, consistent and synchronised data to drive operational efficiencies, improved customer intimacy and enriched decision making.
  • Insight as a service - Meet your insight needs with fast and more affordable data science expertise and analytical platforms as a service using your own and third-party data.


Did you know?

Civica Digital provided scalable, flexible multi-disciplinary teams of developers, business analysts and delivery managers to support digital projects across the Home Office as part of a digital common platform programme.

Get in touch to learn more.

Managed services

Dedicated application support to ensure your business-critical applications continue to deliver

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Managed services

Keep improving with dedicated managed services for your critical applications.

  • Application support - Ensure your business-critical applications continue to deliver with dedicated support. 
  • Application adoption - Seamless and risk-free transition of existing applications developed by others using our tried-and-trusted onboarding process.
  • Application enhancement - Update and enhance applications to ensure services are meeting the latest needs of your business and users. 
  • Application lifetime extension - Extend the life of your applications to avoid costly redevelopment by updating user interfaces and replacing outdated technology.
  • Cloud migration and hosting - Migrate applications to the cloud to deliver cost savings and performance benefits.
  • Cloud platform optimisation - Optimise the configuration of your cloud deployment to recognise additional cost and service efficiencies.


Did you know?

Civica Digital developed and supports the Home Office and Department for Transport CRASH application, used by police forces across England and Wales to report and share collision information, enabling streamlined police working, increased road safety and more effective spending on road network improvements.

Get in touch to learn more.

 

A trusted central government partner

For more than 20 years, we've been helping the Home Office and wider central government to keep transforming on their digital journey. Watch to learn more about the difference we can make.

12

weeks to build count collation system for historic EU referendum

99

disparate systems consolidated into single national application

2,000

users keeping British nationals safe overseas with Crisis Hub

Why work with us?

From a complete digital service capability to security-cleared specialists and facilities, there are many reasons why our customers continue to partner with us. Here are just five...

  1. Complete end-to-end capability - From consultancy and analytics to designing and building secure, integrated digital solutions and their ongoing management.

  2. Customer focus & domain expertise - With a strong sector expertise our focus is on solving your challenges using innovative digital technology.

  3. Easy to buy from - We're an approved supplier on a number of procurement frameworks including the Crown Commercial Services Digital Marketplace (G-Cloud 10, Digital Outcomes and Specialists 2 & 3), ConsultancyOne and Technology Services.

  4. Our people, values & secure credentials - Guided by our core values of knowledge, integrity and action, it's our people and culture that sets us apart. With a commitment to quality, over 500 security-cleared specialists (including SC & DV) and secure development facilities, we're trusted to support government projects up to SECRET and TOP SECRET.

  5. Part of the Civica Group - A market leader in business-critical software, digital solutions and managed services, Civica helps over 2 million professionals around the world transform the way they work.

Keep transforming with Civica Digital

The digital journey may seem complex, but the process needn't be. Contact us to learn how we can help deliver better outcomes on your digital journey.

 


 


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Civica Digital - the trusted digital partner for...