Civica Revenues & Benefits Software

Giving you flexibility to deliver better services

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Responding quickly to changes in the way we work is essential when delivering vital services to our communities.

With resource often stretched beyond capacity authorities need to streamline processes more than ever, and use automation wherever possible to reduce workloads and speed up service delivery.

Our cloud software for revenues and benefits management has the flexibility to keep your teams working and services running in any situation.

Work smarter

By streamlining and automating processes, we’ll help you make sure your teams are working smarter, not harder.

Civica Revenues & Benefits efficiently captures, delivers and communicates all customer interactions from initial contact through to successful fulfilment – anytime, any place and across every channel.

It will help you…

  • Increase operational efficiencies
  • Improve customer satisfaction
  • Reduce demand on services
  • Provide tangible savings.


Why choose Civica Revenues & Benefits?

Improve user experience. Take citizen self-service to the next level using our integrated portal, increasing efficiency and reducing your team’s workload

It’s all about automation. Banish as many manual tasks as possible to save your team time

Work smarter, not harder. Your team will find the system easy to use, helping them to get more done!

Location, location, what location? The flexibility of cloud, along with streamlined processes, means your teams are ready to work from any location on a device suited to them

All this and it looks great too! With new, intuitive screens, the software is designed for use on tablets and laptops, and completely WCAG AA compliant.

Phil Ward,

Business Manager - Revenues & Benefits,

Newark & Sherwood District Council

I’m a big Civica fan and wouldn’t hesitate to recommend them to colleagues in other councils. They have good people working for them who know what they are talking about.

Cloud vs on-premise

While we still have our on-premises solution, OPENRevenues, we believe there are many reasons why you should choose cloud.

  1. Tangible cost savings
  2. Software upgrades
  3. Secure and compliant
  4. Business continuity
  5. Supports cloud and digital strategies
  6. Enables hybrid working
  7. Unlock the value of your data.

Cloud technology is a key enabler of digital transformation. It can unlock enormous value held in your data and dramatically reduce the hidden costs of your existing IT environment

Your trusted public services cloud partner

Trusted partner for

customers around the world

Securely handling

in payments annually


government employees

Oxford City Council chooses Civica OPENRevenues

Migrating to Civica OPENRevenues is helping Oxford to streamline its revenues and benefits management

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Supporting revenues and benefits teams throughout the pandemic

Learn how we supported over 100 local authority revenues and benefits teams to ensure funding was administered to those that needed it during the pandemic.

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Professional man sitting in office wearing mask

Moving collection to resolution

Civica’s Laura-Anne Smith discusses how combining data and a human approach holds the key to smarter management of local authority debt

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Our customers and partners include:

Find out more about how Civica can transform the way you work