With the pace of change accelerating, the digital journey may seem complex. However, we believe the process needn’t be.

As a trusted partner for over 20 years, we’re helping the Home Office and wider central government to not only remove the complexities, but also to keep transforming on their digital journey.

Through our teams of digital specialists, outcome-based projects and full end-to-end transformation, our proven methodologies, strong domain knowledge and secure technical expertise is helping government organisations to transform services and improve lives. Whatever the requirement, whatever the pressure, whatever the purpose, keep transforming with Civica.

Helping you on your digital journey

Responsive Digital Services: Services that demand digital

Digital services, portals and responsive interfaces that provide the best user experience, reduce cost to serve and meet government digital standards.

Move service users from face-to-face and telephone engagements to lower-cost digital interactions.

Removes administrative burden as your teams depend less on manual process and no longer have to re-key information captured on paper.

Integration of apps and portals with your core business systems means your processes run quicker, and more smoothly.

Read our datasheet to find out more.

Efficient Mobile Working: Powering the mobile workforce

Streamline field operations and make mobile workers more productive with smart, intuitive mobile apps.

We specialise in developing intuitive mobile apps for phones and tablets that integrate with your back-end systems to reduce paperwork, improve information access and help everyone get more done.

Read our datasheet to learn more.

Intelligent case Management: Case management made easy

Transform the quality of customer services and improve business operations through cloud based intelligent case management processes.

A best fit solution to any case challenge – wherever you are, and whatever sector you work in:

  • Complaints management
  • Permits & licensing
  • Information requests handling
  • GDPR & privacy requests
  • HR Case management.

Read our datasheet to learn more.

Digital Workplace Solutions: Services for the changing workplace

Promoting secure collaboration and compliant information sharing within the workplace.

Our Digital workplace solutions include intranets, collaboration spaces, knowledge bases and secure document management solutions allowing your business to remain compliant and secure in the modern organisation without boundaries.

Read our datasheet to learn more.

Trusted Data Analytics: Better decisions, driven by data

Secure, trusted data architecture and intelligence tools to keep you and your business informed.

  • Modern Business Intelligence (BI) – a modern data and analytics platform providing fully featured reporting and data visualisation solutions 
  • Embedded Analytics – embedding static and interactive reports, data visualisations and dashboards into your existing portals and applications 
  • Predictive Analytics – building complex predictive analytics models to help determine likely outcomes based on historic data analysis..

Read our datasheet to find out more.

weeks to build count collation system for historic EU referendum

disparate systems consolidated into single national application

users keeping British nationals safe overseas with Crisis Hub

Why work with us?

From a complete digital service capability to security-cleared specialists and facilities, there are many reasons why our customers continue to partner with us. Here are just five...

  1. Complete end-to-end capability - From consultancy and analytics to designing and building secure, integrated digital solutions and their ongoing management.

  2. Customer focus & domain expertise - With a strong sector expertise our focus is on solving your challenges using innovative digital technology.

  3. Easy to buy from - We're an approved supplier on a number of procurement frameworks including the Crown Commercial Services Digital Marketplace (G-Cloud 10, Digital Outcomes and Specialists 2 & 3), ConsultancyOne and Technology Services.

  4. Our people, values & secure credentials - Guided by our core values of knowledge, integrity and action, it's our people and culture that sets us apart. With a commitment to quality, over 500 security-cleared specialists (including SC & DV) and secure development facilities, we're trusted to support government projects up to SECRET and TOP SECRET.

  5. Part of the Civica Group - A market leader in business-critical software, digital solutions and managed services, Civica helps over 2 million professionals around the world transform the way they work.

Keep transforming with Civica 

The digital journey may seem complex, but the process needn't be. Contact us to learn how we can help deliver better outcomes on your digital journey.

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Civica - the trusted digital partner for...