Central Government

Delivering real change.

Helping you on your digital journey

Responsive Digital Services: Services that demand digital

Digital services, portals and responsive interfaces that provide the best user experience, reduce cost to serve and meet government digital standards.

Move service users from face-to-face and telephone engagements to lower-cost digital interactions.

Removes administrative burden as your teams depend less on manual process and no longer have to re-key information captured on paper.

Integration of apps and portals with your core business systems means your processes run quicker, and more smoothly.

Read our datasheet to find out more.

Efficient Mobile Working: Powering the mobile workforce

Streamline field operations and make mobile workers more productive with smart, intuitive mobile apps.

We specialise in developing intuitive mobile apps for phones and tablets that integrate with your back-end systems to reduce paperwork, improve information access and help everyone get more done.

Read our datasheet to learn more.

Intelligent Case Management: Case management made easy

Transform the quality of customer services and improve business operations through cloud based intelligent case management processes.

A best fit solution to any case challenge – wherever you are, and whatever sector you work in:

  • Complaints management
  • Permits & licensing
  • Information requests handling
  • GDPR & privacy requests
  • HR Case management.

Read our datasheet to learn more.

Digital Workplace Solutions: Services for the changing workplace

Promoting secure collaboration and compliant information sharing within the workplace.

Our Digital workplace solutions include intranets, collaboration spaces, knowledge bases and secure document management solutions allowing your business to remain compliant and secure in the modern organisation without boundaries.

Read our datasheet to learn more.

Trusted Data Analytics:Better decisions, driven by data

Secure, trusted data architecture and intelligence tools to keep you and your business informed.

  • Modern Business Intelligence (BI) – a modern data and analytics platform providing fully featured reporting and data visualisation solutions 
  • Embedded Analytics – embedding static and interactive reports, data visualisations and dashboards into your existing portals and applications 
  • Predictive Analytics – building complex predictive analytics models to help determine likely outcomes based on historic data analysis..

Read our datasheet to find out more.

Real change, delivered:

Government interactions delivered online every year for nidirect

60,000 annual UK road collisions evidenced using CRaSH mobile

users keeping British nationals safe overseas with Crisis Hub

Civica - the trusted digital partner for...

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Civica Cloud Suite

Our suite of transformation experts, enterprise cloud software and professional services help local authorities make every day better with cloud.

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