Pensions Administrator - Belfast / Home based / Blended working - 1946

Belfast / Home based / Blended working

6th May 2022

Job title:  Pensions Administrator  

Location: Belfast / Home based / Blended working 

Job Reference: 1946

We’re currently have an exciting vacancy  for a Pensions Administrator to join our friendly team in Belfast!

We’re hoping to bring someone onboard that is keen to develop! All training will be given and we’re looking for a bright & hardworking individual to come and join us

Life at Civica

Help us continue to build on 19 years of unbroken growth and maintain our position as a Top 2, UK software company.

Civica is one of the UK’s largest software companies, with over 30 years of proven expertise in delivering improved outcomes for public services around the world.

  • Blended working: less commuting, more time with your friends and family.
  • ‘Investors in People’ – Gold: We prioritise the development of our colleagues to match their ambition.
  • Financial Times - Diversity Leader 2022: We’re committed to maintaining an inclusive and supportive culture.
  • Top rated employer – Glassdoor: Our average length of service is 9 years.
  • Societal Impact: Our solutions impact positive societal change, supporting local Authorities, Schools, Police forces, the NHS and numerous Central Government offices.

Here is a success story from an employee who initially joined us as Junior Payroll Administrator and has progressed to Implementation Consultant

“This is such an amazing company to work for; the management team are always pushing me and trusting me with responsibilities, my mentor/s have helped and guided me to become the ‘employee’ that I am today and I feel so lucky to work alongside such a wonderful group of people.”


  • Excellent communication skills at all levels, internally and externally.
  • Excellent customer relationship skills. 
  • Time management.
  • Great attention to detail.

Your core responsibilities:

  • Data input
  • Use of Outlook and responding to customer queries 
  • Checking reports to ensure accuracy of payroll information
  • Filing, paper and electronic
  • Receiving, organising, and processing information
  • Answering telephones and contacting customers to handle basic client queries
  • Production of Management Information reports using both Excel and Word
  • Gathering and distributing mail
  • Assisting the Payroll Controllers on various duties
  • Other general administration duties

Civica is a Diversity Leader, ranked as one of the top European companies for workplace diversity and equality - Financial Times 2022.

Civica is committed to building and maintaining an inclusive and supportive culture where diversity thrives, and all of our people excel. We believe that diversity stimulates innovation, enables us to deliver better outcomes for people and communities, supports the growth of our people, and delivers great results for our customers. Civica recruit, promote and reward our people based on their contribution, regardless of gender, race, disability, religion/belief, nationality, ethnicity, sexual orientation, age or marital status.


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