13th May 2020
Civica’s Carelink Suite comes out on top as best-of-breed client service management solution for Guide Dogs NSW/ACT
When Guide Dogs NSW/ACT (GDN) took on the task of upgrading its aging client service management system, its highest priority was to find a tool set that would support staff to deliver optimal service to all clients who have low vision or blindness.
GDN is the leading provider of orientation and mobility services, including guide dogs, that enable people with low vision or blindness to move around their communities safely and independently. They also provide assistive technology, occupational therapy and connection services.
As a registered provider under the National Disability Insurance Scheme (NDIS), each year GDN’s highly trained staff work with approximately 3,000 people with low vision or blindness, of all ages, to help them achieve their individual goals.