Discover how we’re helping the financial services sector transform services and improve lives

Move forward on your journey to digital excellence with Civica

The financial services sector is rapidly evolving; innovative technologies are driving increased competition, changing consumer behaviour and leading to new business models. There can be no doubt that digital is fast becoming the enabler for transformation throughout the industry.

Civica helps organisations that deliver essential everyday services to rapidly transform their customer experience, improve operational efficiency and enhance performance through deeper business insight and scalable cloud platforms.

We are the trusted digital partner for 500 organisations, including a number of leading financial services providers, including Nationwide Building Society, PrePay Solutions and DAS.

Nationwide and Civica staff have worked together as a single team to deliver an exceptional mobile solution that will provide real value to Nationwide’s customers and enable the business to realise a significant return on investment.” Nationwide Building Society

How can we help?

We drive digital transformation through teams of digital specialists, outcome-based projects and full end-to-end transformation. We can support you no matter where you are on your digital journey:

Our information and analytic specialists can help you unlock the true value of data and become insight-driven
If you have a skills or resource gap, our resource augmentation services can provide digital specialists with a wide range of expertise including Java, the Microsoft stacks and much more
We'll help you drive innovation from your current IT estate with our application modernisation and optimisation services
We offer discovery sessions to allow you to better understand your customers and business – improving demand analysis and connecting user research into meaningful design and change
We offer a suite of customisable customer contact and workplace productivity solutions that can accelerate your digital journey
If you are looking to build apps or new cloud-native digital solutions our team can help build, design and run them with core capabilities spanning digital services, UX and content design and architecture
We have a strong focus on security and quality. We’ve achieved ISO 9001, ISO 27001 & IiP Gold accreditations and have security-cleared employees
Our forward-thinking and innovative solutions are delivered with a proven agile and right-size approach to adapt to an ever changing market and customer demand.

Where we've worked

For the Nationwide Building Society, we delivered an award-winning online banking application and top-rate mobile banking application that transformed the customer experience and delivered operational cost savings.

For the Operational Riskdata eXchange (ORX) Association we delivered a secure, flexible data collection platform to collate and manage trade associated risks for over 90 global banks.

To give decision-makers at legal expenses insurance provider DAS greater insights, we’ve helped enhance its Business Intelligence capability. Our Information Management specialists laid the technology groundwork and helped build a best-of-breed team of BI experts.

Together, we are transforming services & improving lives.