Driving digital transformation in Revenues and Benefits

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Driving transformation in revenues and benefits to deliver improved services

OPENRevenues users can benefit from a powerful self-service platform which streamlines revenues and benefits processing to help local authorities increase efficiency and deliver a 24/7 service to citizens.  

Watch our video below to find out how you can transform revenues and benefits management with OPENRevenues:


The digital platform for transforming revenues and benefits. 

Already used by over 80 local authorities, OPENRevenues is a robust revenues and benefits management software solution designed for seamless processing of council tax, business rates, housing benefit, council tax reduction, sundry debts and local welfare assistance. In addition, Civica provides an integrated platform that promotes channel shift and drives digital transformation in revenues and benefits to deliver better outcomes. 

Our revenues and benefits solutions provide an intuitive and flexible way for citizens to manage their benefit claims, council tax and business rates anytime, anywhere via a connected device. All submitted applications and requests are updated directly in OPENRevenues, helping local authorities reduce administration to work smarter, save money and improve services with limited resources. 

Why choose Civica OPENRevenues: 

  • Optimises operational efficiency to deliver time and cost savings
  • Empowers customer self-service to reduce applications and queries received via front office staff
  • Promotes proactive account management to improve collection rates
  • Facilitates better use of resources and eases administrative pressure
  • Streamlines processes for local authorities and simplifies application management for citizens
  • Delivers 24/7 service to improve customer satisfaction
  • Accelerates application time and reduces use of paper

Find out more about how OPENRevenues can help you transform revenues and benefits to deliver better outcomes