DC Operations Lead (VMWare) - Working from Home - 1748

Working from Home (with very occasional travel to Leeds and London offices)

31st March 2022

DC Operations Lead (VMWare)

Working from Home (with very occasional travel to Leeds and London offices)

Job Reference: 1748

Skills: Enterprise scale Datacentre virtualisation, expert VMWare (ideally to NSX-T or VCP level), Ansible, Private Cloud, SAN, Windows Server, AD, 365, Linux etc.  

Operations Technical Lead to provide senior hands-on technical specialism in our Private Cloud within the Operations team of the Civica Technology Centre.

Leading on the planning, execution, and BAU management, of private cloud environments, on both Civica’s and our customers infrastructure, while providing technical oversight for wider hybrid and public cloud environments, working in conjunction with Cloud Architects and SMEs, in a fast-paced Professional and Managed Services environment.  

Promoting the Vision & Strategy of the Civica Group including principles of the Technology Centre.  Pushing innovation and embedding leading edge solutions that deliver the business needs of the Civica Group and our Customers.

Responsibilities include:

The DC Operations Lead is a Senior role, leading and taking technical ownership of platform & infrastructure activities, including:

  • Perform the Operations Technical Design Authority role to cover Civica and customer managed service environments 
  • Act as Subject Matter Expert for private cloud infrastructure technology solutions including virtualisation and storage
  • Enhance existing solutions in conjunction with Service Improvement reviews
  • Develop solutions that consider security, scaling, future proofing, maintainability and cost effectiveness
  • Provide coaching, mentoring and support to the Operations, Projects and Network Engineers
  • Provide guidance planning and detailed run books to allow for upgrades and patch deployment to an Enterprise level infrastructure, mentoring the Operations team in best practice delivery
  • Work with our Solutions Team to deliver an Enterprise Roadmap to allow Civica to evolve the current technology stacks to allow for continuous delivery and improvements to the service
  • Carry out design governance reviews and enhance processes to aid cost-efficient design and delivery
  • Lead and plan for knowledge transfer and training across teams as required
  • Collaborate with Civica Cloud Development teams to deliver best of breed solutions and reference architectures into Public/Hybrid cloud
  • Any other activities deemed reasonable by the Head of Operations

About Civica:

Civica is the largest provider of software solutions to the Public Sector, (Local Government, Central Government and the NHS), in the UK.  We are headquartered in the UK and we have grown year on year for the last 22 years.

About you:

  • 5+ years’ experience at 3rd/4th Line Infrastructure Engineer in Data Centre Operations
  • Experience in Enterprise Scale Data Centre Virtualisation, Design, Automation and Implementation
  • VMware (VCP level – ideally with exposure to NSX-T and Ansible)
  • SME is SAN Technologies, (ideally Nimble SAN) 
  • Experience in Enterprise Scale Data Centre Virtualisation, Design, Automation and Implementation
  • Experience in Microsoft Azure Design, Automation and Implementation
  • Referenceable experience in a fast-paced complex enterprise environment
  • The ability to manage a busy schedule of multiple workstreams
  • Excellent communication skills with the ability to communicate at all levels to both technical and non-technical audiences
  • Experience of project scoping and presales
  • Microsoft 365 (Office 365, Enterprise Mobility and Security and Windows) solution design and implementation
  • Microsoft Windows Server, Microsoft SQL Server and Hyper-V infrastructure solution design
  • Active Directory and Azure Active Directory including hybrid integration
  • Design of service management and monitoring infrastructure
  • Ability to negotiate and influence technology peers and stakeholders
  • Self-starter approach, highly motivated, highly organised
  • Ability to manage & plan deployments to teams of technical engineers and lead the delivery of activities 
  • Be one of the main technical points of reference for cloud solutions and technologies
  • Good understanding of Networking, Security, Storage and Identity Management

Preferred skills:

  • VMware Certifications – VCP-DCV and/or VCP-NX or above preferred
  • Microsoft Expert level certifications in Windows and Active Directory
  • Experience with Linux would be advantageous
  • Knowledge and experience of Global Infrastructure Architecture, High Availability and Geo-Resilience
  • Experience and certifications with AWS would be advantageous

Help us continue to build on 22 years of unbroken growth and maintain our position as a Top 2 UK software company. 

Civica is one of the UK’s largest software companies, with over 30 years of proven expertise in delivering improved outcomes for public services around the world.

  • Blended working: less commuting, more time with your friends and family.
  • ‘Investors in People’ – Gold: We prioritise the development of our colleagues to match their ambition.
  • Financial Times - Diversity Leader 2021: We’re committed to maintaining an inclusive and supportive culture.
  • Top rated employer – Glassdoor: Our average length of service is 9 years.
  • Societal Impact: Our solutions impact positive societal change, supporting local Authorities, Schools, Police forces, the NHS and numerous Central Government offices.

Civica is a Diversity Leader, ranked as one of the top European companies for workplace diversity and equality - Financial Times 2021. 

Civica is committed to building and maintaining an inclusive and supportive culture where diversity thrives, and all of our people excel. We believe that diversity stimulates innovation, enables us to deliver better outcomes for people and communities, supports the growth of our people, and delivers great results for our customers. Civica recruit, promote and reward our people based on their contribution, regardless of gender, race, disability, religion/belief, nationality, ethnicity, sexual orientation, age or marital status.



Please attach your current CV to the email.

Email us
A teenage office worker sits at her desk and speaks on her telephone headset