Civica recommended by Fleet News readers

7th December 2021

Civica, your trusted partner

For more than 35 years, Civica has helped customers manage their fleet more efficiently to drive productivity and meet the paperless agenda. With an expert view on the real issues facing the sector, we continuously innovate to help meet these challenges.

Alastair Burns,

Divisional Head of Fleet Services,

Totally Local Company

With Civica, we’re getting more out of our vehicles. We can prioritise and plan repairs and maintenance more effectively, minimising downtime and ensuring vehicle availability.

Our customers tell us compliance, cost control and asset availability are some of the key challenges facing their organisations today. The added pressure of increasing customer demands and the net zero deadline is making the job harder than ever.

Driving sustainability with new Civica TranSend platform

It’s why we’ve launched the new Civica TranSend platform to increase fleet operations resilience both today and in the future. With TranSend, organisations can manage fleet, electronic proof of delivery (ePOD) and route planning in one place. The cloud software saves time and money, while making the most out of all assets, helping to ensure compliance and delivering improved services.

Designed with sustainability in mind, TranSend is flexible, scalable, quick to set up and easy to use. It offers complete visibility and control to maximise vehicle availability to keep services running and meet customer demands.

Using the cloud, TranSend provides better insight to support organisations to make timely decisions to overcome key challenges such as:

Adapting to hybrid working
COVID 19 has brought a new-norm of hybrid working. To run operations effectively with this new way of working, organisations need to have instant access to their performance data. TranSend provides real-time visibility and control of operations which supports fast responses to reduce risks and costs, such as booking-in vehicles instantly that need urgent repairs or identifying non-deliveries and notifying customers immediately. Teams can work anywhere, using any device.

This keeps users connected to their business, suppliers and customers to make timely decisions and fix problems fast.

Building sustainability
Cost-efficiency and decarbonisation are high on the agenda for everyone. To achieve these objectives, organisations must first gain an in-depth understanding of their current spend. With better fuel management and effective route planning, TranSend helps to make this onerous task more achievable. It captures data accurately to provide total life cost per asset with ease, helping to identify potential cost-saving opportunities and reduce carbon emission through better route planning. With better understanding of fleet expenditure, organisations can control costs and build robust business cases for the move to electric vehicles.

Maximising resources
Resource availability is at the heart of every organisation. To keep services running, it’s imperative to ensure vehicles and equipment are in the right place, at the right time. TranSend brings all maintenance and tracking of fleet and equipment into one platform, making it much easier to manage without the need to manually cross-check every asset. It significantly reduces administration time and risk of data duplication and non-compliance issues, allowing teams to focus on business improvements and delivering more efficient services – a key reason why Mid and West Wales Fire and Rescue Service chose TranSend.

Stephen Davies,

Head of Fleet,

Engineering and Logistics at Mid and West Wales Fire and Rescue Service

Working with Civica as a trusted partner, this platform will meet all of our fleet and asset needs. TranSend will mean we have the right appliances and equipment in the right place at the right time, ensuring a better, safer service for the communities we serve right across mid and west Wales.

Just as we expect from services in our personal lives, the future of fleet and delivery management is about connectivity, ease of data access and making things simple. By using cloud software, with a single view of data available at a touch of a button, transport teams can transform services and outcomes for customers into the future.

Find out how Civica TranSend can help your organisation.