Delivering a tailored care experience to every individual

Civica is transforming future care services for Tailored Care in a 4 year partnership to improve the quality and standards of its expanding domiciliary care business.

The 4 year partnership will improve standards, modernise and improve efficiencies and allow Tailored Care to provide the highest quality bespoke experiences to the people it looks after.

We were impressed by the scalable Coldharbour system and planned future developments to improve standards across our expanding business. As part of our commitment to high quality domiciliary care for our clients, we aim to deliver services to the highest standard and we do this by using the ‘Tailored Care Approach,’ to deliver care over and above the expectations of our clients. The comprehensive Coldharbour solution will benefit all staff across the organisation; management will be able to access information in one place and care staff will be able to use it in the field.”
David Fensome, Director, Tailored Care