Helping Northern Ireland organisations
on their journey to digital excellence

Civica helps Northern Ireland organisations that deliver essential everyday services to rapidly transform their customer experience, improve operational efficiency and enhance performance.

With our proven end-to-end digital transformation capability, we have successfully delivered digital transformation initiatives for a range of organisations across the public and private sectors in Northern Ireland.

The value we deliver

We support organisations on their journey to digital excellence, enabling them to become mature digital businesses and achieve:

Deeper business insight

Improved operational efficiency

Enhanced customer experience

Find out how we have helped NI Direct
achieve better business outcomes through digital transformation.

Download the infographic

Our approach

We drive digital transformation through teams of digital specialists, outcome-based projects, and scalable cloud solutions.

Using a hyper-agile approach, we help organisations discover the needs of their users and then design and build secure, omni-channel applications centred on those needs. Our tailored user-centred approach supports organisations through every step of their digital journey.

The result is the delivery of innovative digital services that promote self-service, streamline manual processes, and give users access to the services and information they need, whenever and wherever they are.

Working in partnership with the following organisations:

Contact us today to find out how we can help you on your digital transformation journey: