GHC adopts Civica cloud solution to improve patient care

20th July 2021

Gloucestershire NHS Trust adopts cloud solution to ensure quick, easy access to all documents and records to improve patient care

  • Civica digital health platform offers clinicians faster, more joined-up access to vital patient records
  • Cito cloud software offers improved integration for single view of patient records

Patients supported by Gloucestershire Health and Care NHS Foundation Trust (GHC) will receive more responsive and flexible care following a new partnership with global software leader Civica.

The cloud Cito Electronic Document Records Management Solution (EDRMS) will offer clinicians instant access to vital patient information, including larger documents, photos and videos which were previously inaccessible from its Electronic Patient Record (EPR) systems. Better viewing, searching and filtering of document content will give clinicians rapid direct access to the information they need to provide patients with the best possible care.

GHC, which was formed in October 2019 to provide integrated mental health, physical health and learning disability services, has signed a five-year contract with Civica. The partnership will see Civica deliver the Cito EDRMS to the Trust’s 5,800 staff alongside the digitisation of 300,000 paper health records.

The Cito EDRMS platform will be deployed in the cloud to support expansion, flexibility and increased security, in line with the Trust’s digital roadmap to become a cloud-first organisation. It will deliver a real-time, single view of each patient’s records by unifying and structuring these into customisable electronic health records.

Cito will fully integrate into GHC’s main EPR systems as well as Gloucestershire’s Joining Up Your Information (JUYI) shared care record. This will allow health and care professionals in Gloucestershire to access the latest information, with all letters and reports available via one shared system.

Partnering with Civica on this new clinical system will result in better patient care across the Trust. As we come out of the COVID-19 pandemic, mental health services are under intense pressure and Cito will give us better information at the point of care to offer the best treatment quickly and efficiently.”

Ruth Wethey, Head of Clinical Systems at Gloucestershire Health and Care NHS Foundation

Our digital health platform will help clinicians to access both new and historical records really easily, freeing up time to spend focussed on patient care. We're delighted to be supporting Gloucestershire with this crucial clinical systems programme, using smart cloud software to improve safety and efficiencies across the Trust.”

Steve Brain, Executive Director, Health and Care, Civica

The latest Cito deployment at GHC follows recent major contracts with Betsi Cadwaladr University Health Board, Guy’s and St Thomas’ NHS Foundation Trust and Greater Manchester Mental Health NHS Foundation Trust.

With a 30-year track record in the health sector, Civica delivers critical software solutions to over 400 customers across the NHS and private care sector: from electronic prescribing and patient records to enhanced workforce efficiency. The company provides cloud services to more than 20,000 clinicians, facilitates the scanning of 150 million documents and images and processes £70bn of NHS funds annually.