Civica Exchange 2019

National change, local focus. Connecting our digital future.
16th & 17th January, Manchester Deansgate Hilton

Register for exchange 2019

National change, local focus. Connecting our digital future

Join us on 16th and 17th January 2019 in Manchester to hear from experts and peers on the challenges facing the public sector in 2019 and how national change will impact at a local level - and what this means for our digital futures. 

Well known commentator and CIPFA CEO Rob Whiteman will open the event with his views on the changing landscape for public service provision in 2019. Then you'll hear from our expert keynote speaker, Professor Jim Al-Khalili OBE, scientist, author and broadcaster, who will speak on the topic, National change, local focus – Connecting our digital future.

This will be followed by a panel debate: Embracing digital disruption to deliver improved local outcomes. You'll have plenty of time over lunch to network and visit our partners in the innovation hub. In the afternoon, you’ll attend a session relevant to your role and sector, where you'll hear how other organisations innovate at a practical level to improve services.

In the evening you’re invited to dinner and an overnight stay, followed by a session the next morning focussed on your Civica solution. We’ll also make sure there is plenty of time for you to network and connect with peers.

This event is specifically for local government and housing executives and is invitation only.
Book your place today

Hugely enjoyable and informative day at Civica Exchange. Really enjoyed the contributions from Ben Page at Ipsos MORI this morning and the always entertaining and original Josh Widdicombe this evening."

Frequently Asked Questions

Can I bring a colleague?
To ensure fairness, we will need to limit seats per organisation. If your organisation uses a number of Civica products, we'll do our best to accommodate you. Register online and we'll get back to you if space is available.

Can I stay over the night before? 
Civica will provide accommodation on the night of 16th January provided free of charge to all delegates that wish to join us for dinner and stay over only. If you wish to stay over the night before the event, on 15th you need to arrange and pay for this yourself.

Do I need to contact the hotel directly to book additional nights?
Accommodation on the night of 16th January can be booked as part of the registration process.  Any additional nights should be booked directly with the hotel and will be chargeable.

Can you pay for my transport to the event?
We will cover the cost of your lunch, dinner and overnight accommodation on 16th and breakfast on 17th only. 

Do I have to attend both days?
The event is on 16th and 17th, and delegates will benefit from attending both days. 

Is there car parking at the hotel?
The NCP Manchester Central is adjacent to the Hilton Manchester Deansgate Hotel. For further details please visit the venue page.

When should I arrive and depart?
Please ensure you arrive for a 09:00 start on Wednesday 16th January. The event will run until noon on the 17th January.

How do I book my accommodation?
Please select your accommodation during the registration process.

When is check in and check out from the hotel?
Check in is from 15:00 on the day of arrival (luggage storage is available) and check out is by 12:00 on the day of departure. It is advised that you check out prior to the start of the meeting on Thursday. Any late check out charges incurred must be paid for by the individual upon departure and will not be reimbursed by Civica.

What are the arrangements for checkout?
Please leave your luggage with the concierge who will store your luggage securely until departure. Do not bring luggage into the meeting, you may be asked to remove it.

Do I need to pay for my own hotel bedroom and incidentals?
Overnight accommodation on Wednesday 16th January will be provided for delegates free of charge. Dinner will be provided on 16th January and breakfast on 17th January. You will, however, be responsible for covering the cost of any incidentals e.g. minibar, and may be expected to provide a credit card when checking-in to guarantee payment of any incidentals.

What are the evening arrangements?
The Civica team will be hosting a drinks receptions and dinner on the evening of 16th January. Meet in the Deansgate bar and you'll be shown to your table. 

What is the dress code?
Business wear for the daytime, smart-casual for the evening.

How do I get to the hotel from the airport?
From Manchester International Airport: The hotel operates a free shuttle service from Manchester Airport Terminals and Manchester Airport Train Station. 

Shuttle Information from Manchester Airport:
Terminal 1 – Bus stop D, outside of arrivals to the left.
Terminal 2 – Bus stop F, outside of arrivals to the left. 
Terminal 3 – Bus Stop 23, outside of arrivals to the left. 
Train Station: Bus stop next to Taxi Rank outside of the Train/Tram/Bus Station.
The airport and train shuttle operates 24 Hours.

To request a bus from these locations, please dial 3084 /Hilton Option from any of the courtesy phones at information points at each terminals arrivals and near the exit to taxi rank from the train terminal.

 A taxi will cost approx. £20.

Can you cater for specific dietary requirements?
Yes. Please indicate any dietary requirements when registering.

What is the address of the hotel?
Hilton Manchester Deansgate Hotel
303 Deansgate
M3 4LQ

What time does the event start?
Registration and digital showcase will open at 09:30am on Wednesday 16th January, with the sessions commencing promptly at 10:25. Workshops start at 09:00 on Thursday 17th January.

Do I need to pick up a badge when I arrive?
Badges must be worn at all times, and should be collected from the Civica Exchange registration desk upon arrival. The registration desk will be open from 08:00 on Wednesday 16th January.

How do I modify my registration?
If you would like to modify your booking, please re-enter your email address on the RSVP page.

2018 Event review

Civica Exchange 2018 took place on 10th & 11th January in Manchester. Watch recordings of some of the key sessions.

Find out more