National park authority takes control of HR and payroll

The Yorkshire Dales National Park Authority serves employees better with integrated time and attendance, payroll and HR solutions.

The Yorkshire Dales National Park, established in 1954, covers an area of almost 1,800 square kilometres. It has a rich cultural heritage, offers outstanding scenery, and is a haven for wildlife. The park is looked after by the Yorkshire Dales National Park Authority, an independent body within the local government structure. Around 130 employees carry out day-to-day operations, supplemented by casual workers during peak seasons.

When the Authority decided to bring payroll admin in house, it selected Civica Payroll to support the move. Like any other public sector body, the Authority faces budget cuts, so constantly looks for ways to offset them. After using Civica Payroll for a couple of years, it identified that using a single system to manage HR and time and attendance, as well as payroll, would deliver efficiencies.

The Authority went out to tender and opted to extend its use of Civica solutions to incorporate HR and Time & Attendance. Full integration means that hours are fed directly from Civica Time & Attendance into Civica Payroll, maintaining accuracy and saving time. The Authority now uses a single set of employee data to manage payroll, training, leave and sickness absence seamlessly across the Civica solutions.


  • Delivery of better HR service to employees using fewer resources
  • Reduction in admin tasks through employee self-service increases HR team’s focus on strategic activities
  • Increased data accuracy using a single source that removes the need to enter information in multiple systems
  • A foundation for future development based on integrated systems.
We now have a single source for all data, which reduces errors and saves time keying into different systems. These increased efficiencies enable us to provide a better service to our employees with fewer resources. Hannah Clarke, Head of HR, Yorkshire Dales National Park Authority

Read more