Building transformational leadership

Re-writing the book to deliver public sector transformation

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Public sector leaders are battling against a backdrop of unprecedented change, political uncertainty and relentless budget constraints.

Effective leadership has an empowering ripple effect across an organisation and its workforce. With a clear vision and sustained communication, underpinned by strong guidance and support including mentoring and training, leaders can bring about a change in culture and performance.

Whilst there are many who talk about effective leadership, what organisations need is action. A highly-experienced team with ambition, agility and hunger to perform are key to success, however, wider leadership factors must come together as a foundation for innovation and stable growth.

As leaders, we must be open to self-improvement, nurture and develop our top teams, spread the word, genuinely bring people with us, and create clear, shared goals. Only in this way can we achieve a healthy leadership culture, and realise the myriad of business benefits that go hand in hand.
Wendy Merry, People and Organisational Development Director, Civica

Leading from the front

Re-writing the book to deliver public sector transformation

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Report contributors

  • Andy Brown, City Customer Services Manager, Hull City Council
  • Bill McCluggage, CEO, Laganview Associates
  • Brendan Fowler, Director, Prospect Community Housing
  • Chris Calkin, Past President, HFMA
  • Dominic Whelan, Director of Shared Services, East Kent Services
  • Gary Barnett, Head of End User Advisory, GlobalData
  • Jason Vaughan, Strategic Director, Dorset Councils Partnership
  • John Lunn, Partner, Moorhouse Consulting
  • John Topping, Director of Finance, Gloucester City Council
  • Karen Pile, IT Director, ACAS
  • Kim Ryley, Director, Torque Leadership
  • Lesley Buckels, Housing Consultant, Alysium Consulting
  • Dr Maggi Evans, Senior Partner, Apter Development
  • Manjit Obhrai, Associate PG Dean, West Midlands Workforce Deanery
  • Mark Doorbar, Chief Executive, Safe Patient Systems Ltd
  • Marc Farr, CIO, East Kent NHS
  • Martin Tucker, Chief Executive, GatenbySanderson
  • Nick Rowe, Strategic Finance Partner, London Borough of Ealing
  • Peter Gillett, Director of Finance, Sussex Police
  • Robin Tuddenham, Communities & Service Support Director, Calderdale Metropolitan Borough Council
  • Susan Clews, Chief Operating Officer, ACAS
  • Tracey Cotterill, Director of Finance and Business Services, Medway NHS Foundation Trust
  • Trevor Holden, Chief Executive, Luton Borough Council
  • Wayne Story, CEO, Civica
  • Wendy Merry, People and Organisational Development Director, Civica
  • Gary Bell, Executive Director, Managed Services, Civica
  • Paul Bradbury, Executive Director, Business Development, Civica

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