How to build a sustainable commercial model for the austerity era

What is your strategy?

Councils need to develop increasingly innovative and commercial schemes in order to maintain the delivery of high-quality services to customers. As part of Civica’s Changing Landscape series of reports, we initiated a Leadership Forum to assess the strategies that councils’ revenues and benefits departments are implementing in this challenging climate.

Our new report presents four different approaches adopted by councils to affect change and achieve the necessary efficiency targets and budget savings:

  • Digitally savvy 
  • Shared services 
  • Partnering and trading  
  • Systems thinking

Download the report to find out how your peers are successfully implementing these strategies to help them reduce costs, increase efficiencies, generate revenue and improve the services they deliver.

Complete the form below to download the report