Clinical Systems Consultant - Working from Home - 1764

Working from Home - UK

1st March 2022

Clinical Systems Consultant

Location: Working from Home + occasional UK travel 

Job Reference: 1764

Civica Health & Care systems enables clinicians, frontline workers and key-decision makers in the Healthcare sector to make informed choices and deliver outstanding care.  We provide smart, dependable software that connects people, processes and systems more effectively.

As a result of a continued period of growth we are eager to appoint a further Clinical Systems Consultant to join the team supporting Customers through the onboarding / implementation of our EDMS and EPMA software solutions.

This is a great time to join this fast-growing Civica business.  We have an incredibly busy order pipeline.

Accountabilities include:

  • To provide Consultancy to Civica Customers implementing our clinical systems
  • To become a subject matter expert, supporting our Customers regarding application functionality and capabilities, including training if required
  • To contribute ideas to the development of the systems
  • To investigate customers problems/requirements, through workshops etc. and document the required configurations / changes
  • To propose end to end solutions incorporating process and application components which will solve the customer’s problem
  • To work in agile or waterfall mode to help develop the solution and be able to assess/explain which approach is best 
  • To be able to work flexibly with other team members in product, development, testing and services to configure, develop and deliver solutions to problems
  • To ensure that implemented solutions to problems are well documented in order that we can learn from them and apply similar solutions in other projects going forward
  • To be able to configure the applications to meet the solution requirement and/or work with others to do so
  • Support sales activities such as input to ITT responses, bids, tenders and other pre-sales activity as required.

About Civica

Civica delivers a wide range of specialist software solutions to Local Government, Central Government, the NHS and private Customers across the UK.  We have grown year on year for the last 22 years. 

About You

Essential Skills:

  • 4+ years working closely with Clinical EDMS (Document Management) systems delivering clinical systems into NHS Customers, (including EPMA (E-prescribing) systems ideally).  Either gained within a software house or Consultancy setting or directly within the NHS.
  • Strong systems analysis skills, including the ability to understand/map processes, define problems and describe benefits
  • Strong skills to define requirements including wire framing, agile, producing specifications, agile working
  • Excellent interpersonal and communication skills
  • Excellent documentation skills
  • Excellent ability to work with customers and understand their problems in the Health and Care arena
  • The ability to be flexible, adaptable, think on your feet and work on your own initiative
  • Excellent skills to manage expectations and control changing requirements
  • Professional, resourceful, driven, energetic!

Help us continue to build on 22 years of unbroken growth and maintain our position as a Top 2, UK software company.  

Civica is one of the UK’s largest software companies, with over 30 years of proven expertise in delivering improved outcomes for public services around the world. 

  • Blended working: less commuting, more time with your friends and family. 
  • ‘Investors in People’ – Gold: We prioritise the development of our colleagues to match their ambition.  
  • Financial Times - Diversity Leader 2021: We’re committed to maintaining an inclusive and supportive culture. 
  • Top rated employer – Glassdoor: Our average length of service is 9 years. 
  • Societal Impact: Our solutions impact positive societal change, supporting local Authorities, Schools, Police forces, the NHS and numerous Central Government offices. 

Civica is a Diversity Leader, ranked as one of the top European companies for workplace diversity and equality - Financial Times 2021.  

Civica is committed to building and maintaining an inclusive and supportive culture where diversity thrives, and all of our people excel. We believe that diversity stimulates innovation, enables us to deliver better outcomes for people and communities, supports the growth of our people, and delivers great results for our customers. Civica recruit, promote and reward our people based on their contribution, regardless of gender, race, disability, religion/belief, nationality, ethnicity, sexual orientation, age or marital status. 



Please attach your current CV to the email.

Email us
A teenage office worker sits at her desk and speaks on her telephone headset