State and Local Government

Market-leading software systems, cloud services and specialist managed services.

Civica is a market-leading specialist in software, technology, and ICT services. We deliver critical software, digital solutions, and managed services to the public sector, helping local government, state and federal organisations better serve the community. We work with more than 300 local councils and public sector organisations to help them deliver better outcomes for their customers.

Cloud Software for Councils

Civica’s flagship products, Authority 7 and Practical Plus, provide public sector organisations, including Councils, with tools to deliver responsive frontline services and efficient administration. Authority 7 and Practical Plus are our enterprise solutions, which can be scaled to meet the needs of organisations big or small. They offer fully integrated systems to automate core functions such as land information, finance, HR & payroll, Asset Management and reporting.

We also offer our world leading libraries product, Spydus 10, which can integrate with Authority to give you a complete solution that offers a great user experience for organisation staff and the community it serves.


The current state of digital leadership in public sector organisations.

Analysing the barriers and challenges of leading in a digital-first economy.

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The intrinsic value of libraries as public spaces:

This report reveals insights for library service delivery, now and into the future, with a focus on the online library space.

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Machine learning reloaded

In volume 3 we reload the topic of machine learning to help local government crack the matrix and get more value


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Find out more about how Civica can transform the way you work