Health & Care
Streamlining health insurance management
We are one of the largest service providers in the health insurance industry, managing over 2.7 million policies with more than $AUD4 billion worth of claims paid each year.
Private health insurers are challenged to provide affordable products that differentiate themselves from a market overloaded with options. A survey of some of the top insurers who have returned double digit share-holder returns over the last couple of years reveals that efficient operations is the key to profitability. From effective claims processing to payment receipt and claims, the entire process must be effectively automated through various industry channels and digital solutions including Straight Through Processing of scanned documents.
Digital Health Solutions
With a leading capability, we plan, build and manage effective digital solutions for internal and external users. We design comprehensive solutions that manage the entire policy lifecycle and integrate with all third parties.
Outsourced & Managed Services
Civica also provides a broad range of outsourced and managed services, ranging from cloud solutions and application hosting to business process services enabled by software and automation. We are a proven partner with a flexible commercial approach, helping our customers to work efficiently and effectively and to speed up the adoption of modern technology.