20th January 2020
Civica's FreightPac streamlines complex logistics and customs processing for freight forwarder ITM
ITM partnered with Civica to collaboratively customise FreightPac to transform business processes.
International Trade Management Ltd is a leading APAC provider of freight forwarding services for the import and export of goods. Starting out 120 years ago as a customs office in Melbourne, ITM is now based in major ports and airports around Australia, New Zealand and China.
The challenge: John Antoniou, Chief Executive Officer at ITM, has worked for the organisation for over 20 years. During his time in this very competitive industry, he has seen a massive shift in the way freight is processed and knows that staying ahead of the curve in terms of both technology and business processes is critical to their success.