People and Values

It is the people of Civica and our culture that makes us different. 

Careers and working for Civica

At Civica our people matter. They’re the ones who build long lasting relationships with our customers. The ones with the ideas. The ones who make the ideas happen, and the ones who bring our brand to life.

But, as teams, individuals and a business, we can only ever achieve truly great things when we share the same values and pull in the same direction.

Civica Values wheel







Built into everything we do, we actively encourage our employees to develop their full potential in a culture guided by our 3 core values of Knowledge, Integrity and Action (KIA). 

Our people, their know-how and their commitment to do well for customers, colleagues and communities is a defining characteristic for Civica. Recognising the difference this makes, we continue to recruit and retain people with the values, ability and attitude to succeed.

  • More than 4,400 colleagues

  • Over 90% employee retention

  • IIP Gold accreditation

  • Successful record of TUPE transfers

  • Graduates and apprentices make up 3% of our team

Proud to be a Glassdoor 2019 employees' choice best place to work

Civica ranked 25 out of 50 on Glassdoor's UK list

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