Changing Landscape Reports

Bringing both public and private sector leaders together with subject matter experts to discuss some of the key challenges and trends we face in delivering public services both now and in the future.

Our Changing Landscape programme supports conversation and knowledge sharing, focusing on the key issues within the industry today, from commercialisation and leadership to technology and cultural innovation.

Involving key partners, such as Solace, CIPFA, and the Chartered Institute of Housing, ensures that the views of leading associations are incorporated into the debates.

We run a schedule of regional roundtable events designed for CEOs, CIOs, CFOs and FDs from across the public sector, as well as our annual, flagship event Civica Leadership Forum. Our events allow leaders to step away, debate change agendas and identify opportunities for progress. They also enable those involved to learn from peers and the private sector as well as encouraging collaboration across sectors.

Gathering views and opinions from thought leaders at these events, enables us to publish reports and content that we can share. The resulting reports, which you can read below, outline some of the key challenges the sector faces in transforming whilst continuing to deliver critical services.

We believe that productive and strong relationships between leaders from all sectors will be crucial to the successful delivery of integrated public services. Why not take part in our programme working to achieve a more sustainable future in service delivery?

The intrinsic value of libraries as public spaces: communicating physical-digital as the new normal

This report reveals insights for library service delivery, now and into the future, with a focus on the online library space.

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The Changing Landscape for the Public Sector: the challenges of building digital bridges

This report examines the current state of digital leadership in public sector organisations, analysing the barriers and challenges of leading in a digital-first economy.

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Changing Landscapes: Digital Transformation,

What do local councils need in the digital age?

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The intrinsic value of libraries as public spaces

How can libraries remain a central part of community life in a changing landscape

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Co-design: different ideas from a different voice

Exceptional results by engaging communities to collaboratively prioritise and design services

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The changing landscape for local government in Australia & New Zealand

A new working model to deliver integrated services in the run-up to 2025 and beyond

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Data quality: Local government by the people, for the people

Population change, growing citizen expectations and evolving technologies bring challenges and opportunities

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