Since 2009 19.5 million paper records have been scanned and uploaded into the Civica system.

The Mid Yorkshire Hospitals NHS Trust consists of three hospitals serving around one million people. Patient records had historically been paper-based but the logistical challenge of moving documents between three sites 25 miles apart and storing an ever-growing backlog of historical files, led them to seek a paperless solution.

Most of the physical files were current employee records, held in some 8,000 manila folders. While these have to remain accessible, having them in paper form was both cumbersome and inefficient and took up a lot of space. There were also compliance issues, as office moves would have meant documents being moved around in a relatively unsecure fashion between locations.

Digitising our patient records was just the first step in our journey to becoming an efficient and paperlight organisation. With Civica’s proven and continued support, we’re now ready to take the next step in our digital transformation by investing in software that will enable our staff, hospitals and Trust as a whole to go from good to great. There’s no doubt they’ve proven themselves as a trusted partner.”

Debbie Bently, Head of IT Clinical Systems Mid Yorkshire NHS Trust

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