Privacy Policy

Civica is committed to protecting your privacy. This Privacy Policy sets out how we may use and will protect your personal information ("Personal Information") we obtain when you visit the Civica Web Site ("Web Site").

 

Collection and Use of Personal Information

You may visit the Web Site to view the information held there and, whilst doing so, you may remain anonymous. Although you do not give any Personal Information whilst remaining anonymous, Civica may record the type of browser and the operating system that you use to access the Web Site, any pages accessed during your visit and the number of visits you make to the Web Site. Civica do this to ensure that the Web Site provides relevant information and to improve the overall quality of its services. Personal Information will only be collected with your consent. Examples of Personal Information include your address, e-mail address, telephone number, and country of residence Civica may use your Personal Information from time to time to advise you of any new products or services which are available on the Web Site or otherwise from Civica. If you do not wish to receive any marketing information about such services you may request that your details are excluded from any promotional activity by clicking in the box provided.

Civica is a multinational company and there may be occasions when transient or incidental information that you submit to us, which may include personal information (such as name, work phone and email), is processed by us outside of the country you engaged us in. By submitting information to us, you agree to this.

Information Security is at the top of our agenda and our commitment to protecting and managing your information is always at the forefront of our minds. We treat all information in accordance with globally acknowledged Information Security standards such as ISO27001, along with application of the appropriate local data protection standards. Should you have any queries, please contact us via the contacts page.

Cookies

Cookies are small files of information which are stored on your PC's hard drive ("Cookies"). Cookies do not contain any Personal Information about you but allow our web server to recognise you when you visit the Web Site. However, if you do not wish us to use this information you may set up your website browser to reject Cookies and/or refuse Cookies when first using the Web Site.

Data Protection

The Personal Information provided may be used:

  • to provide this Web Site and any of our other services to you;
  • improve this Web Site and our services;
  • for internal business administration including fulfilling any legal requirements;
  • to provide you with information and services that you request from us or where you have consented to be contacted for such purposes providing you with information which we feel may be of interest to you

Civica is registered under, and your Personal Information is protected by, the Data Protection Act 1998 ("Act").

Under the Act, Civica is legally obliged to process your Personal Information lawfully and fairly and in such a way that it is kept secure. You may request a copy of any of your Personal Information that we hold by contacting us at marketing@civica.co.uk and paying the requisite fee prescribed under the Act. Additionally, you may require Civica to correct any mistakes in any of your Personal Information.

Disclosure

In order to provide this Web Site and other services to you we transfer your Personal Information to locations outside of the UK and the European Economic Area where the law may provide less protection for personal information.

We will only disclose your Personal Information to third parties:

  • you have consented for us to do so
  • we are under a legal or regulatory obligation to do so
  • we use third party service providers to provide serivces that involve dat processing (where we use service providers we will ensure the appropriate safeguards are in place to protect your Personal Information).

By using the Web Site and not advertising Civica to the contrary, you consent to Civica collecting and using the data in the way set out above.