OPENPortal:

Civica's innovative customer portal for the OPENRevenues solution

We are delighted to launch OPENPortal, our next generation OPENRevenues customer portal, designed to meet the needs of the modern citizen.

Driven by rapid advances in technology, the digital revolution continues to change the way citizens and businesses operate. People demand services compatible with their lifestyles; they want to be able to process claims, pay bills, and update their accounts at a time convenient to them. OPENPortal has been developed in partnership with our local authority customers to enable citizens and businesses to access their accounts anywhere, at any time. 

OPENPortal:

  • Improves efficiency –  promotes adoption of initiatives such as e-billing and direct debit payments
  • Minimises costs - reduces expensive administration time
  • Swiftly deployed – is customisable to your specific needs and is GDS compliant
  • Drives citizen engagement:
    - available 24/7/365
    - intuitive & easy to use
    - device agnostic
    - targeted alerts & reminders to improve collection rates 
    - provides information on most commonly asked questions to reduce queries

OPENAccess user? Contact us today to talk about our special upgrade package.

Complete the form below and we'll call you back to discuss how OPENPortal can help drive citizen self-service whilst making savings.

Product Enquiry - Local & Regional Government

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