Customer Service
Effective IT Customer Support

We’re committed to providing first class customer support.
Our expert  team is on hand to help, and to make sure you get the most from your Civica products or services you can access a host of useful resources and information as follows.

Userbase - Civica Customer Information Portal

  • Latest information 
  • View downloads
  • Share knowledge

  Click Here  

Landesk Support Site

  • Technical support
  • Online call logging
  • Knowledge base and self-help facility

  Click Here  

Coldharbour Support Extranet

  • Latest information
  • View downloads
  • Share knowledge

  Click Here  

Please Note: 

Some customers have not yet moved to LANdesk. If this is the case then you will need to log onto Civica SDS/W2 support system.

SDS / W2 Customer Support

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