Legal Case Management

Helping you make access to legal services quicker and easier

Integrated services for legal practice and case management

For more than 20 years, customers in both the private and public sectors have been using our applications and services for integrated legal practice and case management. They help law firms and legal teams deliver high-quality, value-for-money services that clients can access quickly and easily.

We work alongside customers in all areas, from LEXCEL accreditation to debt recovery. Our comprehensive, scalable, low-risk platform, delivered by an experienced team, will support the way you work, and help you improve service and performance while spending less.

Increasing efficiency through standardisation and automation

Our business management solutions for legal teams deliver automation and streamlined processes to help you increase case management productivity, improve time recording and billing accuracy, and make information management more effective. Our solutions include:

File and case management

Our integrated practice and case management systems feature document libraries and workflows linked to a central database. All of our case management applications — including the industry-leading Prescient+   — can be customised to meet your unique requirements. 

Debt recovery

Our debt recovery applications are available as standalone systems, or can be integrated with additional modules to help you manage debt recovery processes efficiently. They calculate interest, fees and costs incurred; and generate all of the documentation required for the plaintiff, defendant or court.

Time recording and billing

Enables you to rapidly record, control and subsequently bill time and disbursements incurred by users; and facilitates custom reporting. Time and activities can be captured using entries activated from the case management events, 'stop watches' or via traditional time sheets. The application includes reports which integrate with all industry-standard report generators  for a streamlined approach.


Designed in line with the Coroners and Justice Act, our Coroner case management solution simplifies your workload and saves you time. The solution supports your operational processes end to end, collecting the key information related to a death and providing straightforward document management to replace paper files. Inbuilt statistical reporting functionality slashes the reporting workload and production effort for the coroner's team and eases the administrative burden for hard-pressed staff.


There are so many benefits in using Civica Legal it is hard to mention them all. We have reduced costs and are more organised. Clerks no longer need to file, we handle workload more efficiently and have more management information for better decision making.”
Debbie Simons, Legal Services, Plymouth City Council

Some of Legal customers include:

Three into one database challenge solved for Trowers & Hamlin

Working alongside Civica Legal

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